Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills (Top 3 technical skills only)*:

1. ITSM Data Analyst
2. SQL Server
3. PMO

Detailed Job Description:

Analyse ticket data from ITSM tool and check SLAs, performance, reports ITSM tool data gathering, identify group owners, leads, create metrics etc Manage task, schedule and milestones Coordinate project management activities like PMO schedule meetings, track tasks, minutes, notes Work with team to develop documentation, assure documents are done and maintained properly, Support creation and distribution of reports

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

1. Analyse ticket data from ITSM tool and check SLAs, performance, reports
2. ITSM tool data gathering, identify group owners, leads, create metrics etc
3. Coordinate project management activities like PMO

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No