Job ID :
Company :
Virginia Information Technology Agency
Location :
Type :
Duration :
6 Months
Status :
Openings :
Posted :
26 Sep 2012
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Complete Description:


**local candidates strongly preferred

**personal interview required, no exceptions


Help build out the infrastructure needed to support the SharePoint Program Office. Work with the business and other technology support personnel to analyze, plan and coordinate any work related to SharePoint.


Years of Experience: 

16 or more years of experience in the field or in a related area


Job Description:


•             Develop/build out SharePoint request process (including change control)

•             Develop SharePoint Roadmap (based on current plan)

•             Build out training/help/support material base to include Best practices and Frequently Asked Questions

•             Develop change control process for maintenance of SharePoint technical configuration documentation

•             Develop SharePoint monitoring program that describes 1) Requirements (what we want to monitor), 2) Tool recommendation (beyond existing and OOTB), 3) Reports needed (including frequency)

•             Build out document maintenance plans for Application development standards and Training documentation


Provide ongoing support in the following areas:


•             Maintenance of SharePoint Roadmap (strategic timeline for small to large scale projects on SharePoint)

•             Analysis, categorization & prioritization of SharePoint requests for: Quick fix support (training, 2nd tier user support, Out of the Box), Small scale development (enhancements), Large scale development (development projects)

•             Provision of SharePoint change management (coordination of work with IT staff)

•             “Quick fix” support

•             Maintenance of SharePoint technical configuration documentation

•             Maintenance of Power User technical training (certification)

•             Maintenance of Application development standards (users, power users, ITD)

•             SharePoint monitoring – platform performance, usage & development trends

•             Strategic portfolio management of services



Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases.

Required 10 Years


Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details.

Required 10 Years


Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements.

Required 10 Years


Use enterprise-wide requirements definition and management systems and methodologies.

Required 10 Years


Successfully engage in multiple initiatives simultaneously.

Required 10 Years


Work independently with users to define concepts and under direction of project managers.

Required 10 Years


Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translathem into a

Required 10 Years


Excellent verbal and written communication skills to interact with executives, managers, and subject matter experts.

Required 16 Years


Act as a liaison between the customer community (internal and external customers) and the software development team.

Required 16 Years


Develop requirements specifications according to standard templates, using natural language.

Required 10 Years


Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs.

Required 10 Years


Working knowledge of SharePoint.

Required 3 Years