Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

• Call center software implementation experience
• Senior level resource with call center software implementation experience.
• The ideal candidate will have a number of strong business personalities to work with as well as external vendors.
• Senior level resource with inventory management, order management and ship from store experience.
• Activities include coordinating the delivery of multiple projects, developing cost benefit analyses for the program, communicating to an executive committee, creating and reporting program status utilizing a dashboard, allocating resources across the multiple projects, defining project governance policies and managing the financial concerns of the program.
• Must be able to utilize and effectively communicate technical components of an initiative to applicable parties
• Bachelor’s degree in Computer Science or equivalent. Must be self motivated, well organized and have advanced innovation and facilitation skills.
• Superior oral and written communication skills; Excellent business presentation skills and experience presenting to senior management.
• Excellent analytical skills. Ability to interface effectively with all levels and across organizational lines, including the business units.
• Advanced ability to effectively utilize external vendors and resources throughout the organization. Demonstrated success at building team relationships and partnerships across organizational lines.

Interview Process (Is face to face required?) Yes