Job ID :
Company :
Commonwealth of Pennsylvania
Location :
Type :
Duration :
6 Months
Status :
Openings :
Posted :
16 Oct 2012
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Short Description:

The Product Specialist is the expert for a technical development or execution environment product or set of products. Primary responsibility is to ensure availability and facilitate productive use of a product for Application Teams or end users.


Complete Description:

Examples of the duties that systems engineer will perform include:


1. Implement overall architecture of PennDOT LAN/WAN networks including, but not limited to:

Server sizing

Server configuration

Server Virtualization


Network bandwidth analysis and capacity planning

Routing and switching

Document plans

Develop Network diagrams

Assist in analyzing and recommending software for monitoring and management of networks

Develop documentation for configuring network components

Perform capacity planning

Design 5 tier network (production, training, system test, development, and sandbox)

Support mainframe links, ODBC, MQ Series, etc.

2. Receive/check-in/inventory equipment

3. Unpack/pack computer equipment

4. Report all inventory transfers

5. Report equipment model, serial numbers and warranty information to BIS equipment inventory coordinator

6. Assemble/install hardware

7. Configure servers

8. Install server software/drivers

9. Configure network printers

10. Connect/disconnect devices to the network in Harrisburg and remote office sites

11. Respond to network/server related trouble calls

12. Develop procedures and scripts for Help Desk

13. Develop procedures and forms

14. Employ software such as Remedy to report calls and call clearance

15. Assist in researching and selecting software for network operations, management and monitoring

16. Research and resolve issues with all server software

17. Monitor the availability for updates/upgrades to all server software

18. Test and install server software update/upgrades

19. Proactively identify and resolve problems

20. Place service calls for servers and network equipment

21. Assist service providers in resolving service calls

22. Assist in standard configuration development

23. Assist in developing standard server software loads

24. Install, configure, and test UPS and shutdown software

25. Create/update disaster recovery plans

26. Participate in disaster recovery drills

27. Develop, test, recommend, and document the standards for PC configuration/setup

28. Create images and unattended install disks for PCs and servers

29. Document procedures for setup, installation and overall deployment of all hardware and software on the network

30. Plan deployment of new network resources

31. Manage deployment of network resources

32. Work with PennDOT partners and employees including IT coordinators in deployment activities

33. Attend meetings with PennDOT developers, users, and partners

34. Perform Technical Lead duties for a variety of projects

35. Travel to remote sites


Specific duties will include:


Site Minder


Informatica Server maintenance

Attending IAM steering committee with DLI/DPW

Backup for Active Directory

Performs GPO testing..manages GPO for safety

Upgrading SM right now to R 12

Responsible for Qmatic knowledge testing

Takes help desk calls from safety admin help desk



Experience as Tech Lead

Required 3 Years


Site Minder Implementation, Admin a & Support Exp.

Required 2 Years



Highly desired


Informatica Server maintenance

Highly desired


Qmatic knowledge testing

Nice to have


Active Directory Admin. Experience

Required 3 Years



Highly desired