Job ID :
1884
Company :
Virginia Information Technology Agency
Location :
richmond, VA
Type :
Contract
Duration :
6 Months
Status :
Active
Openings :
1
Posted :
5 years ago
Job Seekers, Please send resumes to resumes@hireitpeople.com or Call: (202) 719-0200 Ext: 127

Complete Description:

 

**local candidates strongly preferred

***ONLY personal interviews conducted for these positions, no exceptions

 

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.

 

Skills:

Considerable knowledge of Microsoft Operating systems; Windows XP and Windows 7

Required 3 Years

 

Working knowledge of MS Office, Outlook

Required 3 Years

 

Ability to use software tools (dameware etc) to remotely connect to workstations.

Required 3 Years

 

Ability to perform software installations, configurations and troubleshooting hardware and software.

Required 3 Years

 

Understanding of basic Active Directory functionality such as account setup, GPO processing, workstations groups, etc.

Required 3 Years

 

Demonstrated customer service skills in a large production environment

Required 3 Years

 

Demonstrated trouble-shooting and analytical skills

Required 3 Years

 

Demonstrated ability to work independently or with minimal super visions

Required 3 Years

 

Must have excellent customer support skills

Required