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Complete Description:

**local candidates strongly preferred

***ONLY personal interviews conducted for these positions, no exceptions

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.

Skills:

Considerable knowledge of Microsoft Operating systems; Windows XP and Windows 7

Required 3 Years

Working knowledge of MS Office, Outlook

Required 3 Years

Ability to use software tools (dameware etc) to remotely connect to workstations.

Required 3 Years

Ability to perform software installations, configurations and troubleshooting hardware and software.

Required 3 Years

Understanding of basic Active Directory functionality such as account setup, GPO processing, workstations groups, etc.

Required 3 Years

Demonstrated customer service skills in a large production environment

Required 3 Years

Demonstrated trouble-shooting and analytical skills

Required 3 Years

Demonstrated ability to work independently or with minimal super visions

Required 3 Years

Must have excellent customer support skills

Required