Job Seekers, Please send resumes to resumes@hireitpeople.com
Mandatory skills:
- Telecom Domain Consultant with hands-on application knowledge
Nice to have:
- Angular JS, .NET, SQL Server, Java, AWS
Job Description:
- Experience in Telecom Domain is must
- At least 10 years of experience as Telecom Domain consultant.
- At least 7 years of experience in translating functional/non-functional requirements to system requirements.
- At least 7 years experience working directly with Call center reps onsite, triaging issues, suggesting work arounds and System Architects and Development team is must.
- Experience in handling Production support activities
- Should have adequate experience in implementing security updates and patches to application servers
- Exposure to Angular, .Net, SQL Server, Java and AWS are highly preferred
- Will need to quickly gain application knowledge and work with Call Center associates for any clarification, process, triaging issues, suggesting work around procedures, etc.
- Will also need to work with Business stakeholders, executives, application development teams for any enhancements
- Position is at NYNE/MDV/NPD regions and should work at Call Center daily
Interview Process (Is face to face required?) Yes