Job ID :
Company :
Internal Postings
Location :
Seattle, WA
Type :
Duration :
12 Months
Salary :
Status :
Openings :
Posted :
08 Apr 2019
Job Seekers, Please send resumes to

Applications in Scope:

  • Extensive knowledge of SCCM Current Branch (administration, operations and troubleshooting) in a complex, distributed environment
  • Experience with OSD / Task Sequencing / System Image creation & maintenance for a diverse set of hardware technologies and use cases
  • Experience with integrating PC peripheral with system images and Task Sequences (scanners, printers, etc.)
  • Experience with managing/administration of Windows Server 2012 / 2016
  • Deep knowledge of MS Windows 10 Ent, Windows 8 Pro OSs
  • Diverse experience with configuration of PC Hardware & BIOS Settings
  • Powershell
  • Chef
  • Misc. Network Services (Firewall, DNS, DHCP, etc.)
  • Understands Active Directory & Group Policy, and how they inter-relate with SCCM for device management
  • Other Applications as deemed appropriate
  • Activities in Scope
  • Development Activity

Design & Build:

  • Development of scripts for jobs and components.
  • Track development status in JIRA
  • Update technical details in JIRA
  • Unit Test of developed scripts and components
  • Individual and group review of deliverables
  • Participate in Sprint Backlog Grooming
  • Participate in Sprint Planning
  • Create and Execute Design, Build and System Test for User stories to meet the corresponding acceptance criteria
  • Participate in Design and code reviews
  • Implement Code quality best practices and standards
  • Participate in Sprint Review
  • Participate in Sprint Retrospective
  • Participate in Sprint hardening


  • Preparation of Test Plan, Test Cases and Test Scenarios.
  • Review of Test Plan, Test Cases and Test Scenarios.
  • Execute System Integration test
  • Execute End to End test
  • Execute Performance test
  • Support User Acceptance test
  • Execute Operations Readiness Test
  • Participate in defect triages and Defect Tracking
  • Execute Code Fixes


  • Support Operations Readiness Test
  • Participate in H*H/ Implementation plan creation
  • Execute Implementation plan
  • Execute post implementation activities
  • Support Implementation issues and work on resolutions


  • Engage in cross team Training/Transition, Knowledge Transfer and documentation activities


  • Proactive monitoring of applications supported
  • Monitor and report on system health post upgrades & deployment
  • Mitigate known issues
  • Support production release activity

Day to Day Support:

  • Perform log analysis when job failures occur in production systems
  • Resolve issues in case of job failures
  • Do quick code fix or data fix as required to resolve issues
  • Conduct defect root cause analysis
  • Coordinate with teams to resolve permissions issues
  • Escalate issues to appropriate owners
  • Research issues using standard Nordstrom processes and tools
  • Create stories for new issues

Production Support Sustain:

  • Monitor Production System
  • Respond to Production Alerts
  • On-Call Support
  • Support Production deployments
  • Participate in Production Support Turnover
  • Partner in warranty support
  • Problem Management
  • Repair
  • Resolve Production Incidents/ problems
  • Perform log analysis when job failures occur in production systems.
  • Resolve issues in case of job failures. 
  • Do quick code, data or configuration fix as required to resolve issues.
  • Conduct defect root cause analysis.
  • Enhance
  • Create / Enhance Production Monitors and Dashboards
  • Automation of manual procedures

Minimum years of experience*: 6

Interview Process (Is face to face required?) No