Job Seekers, Please send resumes to resumes@hireitpeople.com

Applications in Scope:

• Extensive knowledge of SCCM Current Branch (administration, operations and troubleshooting) in a complex, distributed environment
• Experience with OSD / Task Sequencing / System Image creation & maintenance for a diverse set of hardware technologies and use cases
• Experience with integrating PC peripheral with system images and Task Sequences (scanners, printers, etc.)
• Experience with managing/administration of Windows Server 2012 / 2016
• Deep knowledge of MS Windows 10 Ent, Windows 8 Pro OSs
• Diverse experience with configuration of PC Hardware & BIOS Settings
• Powershell
• Chef
• Misc. Network Services (Firewall, DNS, DHCP, etc.)
• Understands Active Directory & Group Policy, and how they inter-relate with SCCM for device management
• Other Applications as deemed appropriate
• Activities in Scope
• Development Activity

Design & Build:

• Development of scripts for jobs and components.
• Track development status in JIRA
• Update technical details in JIRA
• Unit Test of developed scripts and components
• Individual and group review of deliverables
• Participate in Sprint Backlog Grooming
• Participate in Sprint Planning
• Create and Execute Design, Build and System Test for User stories to meet the corresponding acceptance criteria
• Participate in Design and code reviews
• Implement Code quality best practices and standards
• Participate in Sprint Review
• Participate in Sprint Retrospective
• Participate in Sprint hardening

Testing: 

• Preparation of Test Plan, Test Cases and Test Scenarios.
• Review of Test Plan, Test Cases and Test Scenarios.
• Execute System Integration test
• Execute End to End test
• Execute Performance test
• Support User Acceptance test
• Execute Operations Readiness Test
• Participate in defect triages and Defect Tracking
• Execute Code Fixes

Implementation

• Support Operations Readiness Test
• Participate in H*H/ Implementation plan creation
• Execute Implementation plan
• Execute post implementation activities
• Support Implementation issues and work on resolutions

Transition:

• Engage in cross team Training/Transition, Knowledge Transfer and documentation activities

Monitoring:

• Proactive monitoring of applications supported
• Monitor and report on system health post upgrades & deployment
• Mitigate known issues
• Support production release activity

Day to Day Support:

• Perform log analysis when job failures occur in production systems
• Resolve issues in case of job failures
• Do quick code fix or data fix as required to resolve issues
• Conduct defect root cause analysis
• Coordinate with teams to resolve permissions issues
• Escalate issues to appropriate owners
• Research issues using standard Nordstrom processes and tools
• Create stories for new issues

Production Support Sustain:

• Monitor Production System
• Respond to Production Alerts
• On-Call Support
• Support Production deployments
• Participate in Production Support Turnover
• Partner in warranty support
• Problem Management
• Repair
• Resolve Production Incidents/ problems
• Perform log analysis when job failures occur in production systems.
• Resolve issues in case of job failures. 
• Do quick code, data or configuration fix as required to resolve issues.
• Conduct defect root cause analysis.
• Enhance
• Create / Enhance Production Monitors and Dashboards
• Automation of manual procedures

Minimum years of experience*: 6

Interview Process (Is face to face required?) No