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Duties and Responsibilities:

-   Reviews any new implementation for technical details ensuring standard approach.

-   Assists the team with their technical difficulties before escalating and opening tickets with the vendor.

-   Architects new initiatives (justifying ROI) and keeps stakeholders apprised getting required approvals.

-   Trains other team members to get them to the same technical level before implementation of any new initiative.

-   Works closely with the Manager and/or Team Lead to estimate projects and achieve the goals set.

-   Responsible for Infrastructure designs.

-   Complies with required workplace safety standards.

Knowledge, Skills and Abilities:

-   Advanced knowledge in related technology vertical (e.g. SysAdmin, Storage, DCops, Network etc. based on the team)

-   Project management skills

-   Excellent verbal and written communication skills

-   Ability to maintain attendance to support required quality and quantity of work

-   Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers