Job Seekers, Please send resumes to resumes@hireitpeople.com

Detail job description:

• 5+ years of Salesforce.com (SFDC) consultation and Implementation experience with robust knowledge on click configure features;
• Admin Certification, Service cloud certification is must;
• Should have experience in implementing Case management including Service Console, Email-to-Case, CTI, Assignments and Escalation;
• Should have hands-on experience on Salesforce setups such as OWD, Permission Sets, Sharing Model, Roles, Object relationships;
• Should be able to identify customization (programmatic) items and assess feasibility of customization;
• Sound knowledge on configurational capabilities such as Validations, Workflows, Process Builders, Reports and Dashboards
• Knowledge on OmniChannel would be helpful
• Should have worked as Business Systems Analyst spear-heading client interactions during project life-cycle
• Should have played critical role during requirement grooming, development, testing, deployment
• Should have experience in Agile model of project execution, organizing scrum meetings and daily tracking;
• Should have worked on requirement management tools like Rally, Jira and Testing tools like HP QC;
• Should have experience in creating Use case models, process charts, Design documents;
• Should be able to code and recommend customization options and Best Practices;

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No