Job ID :
Company :
State Of Montana
Location :
Type :
Duration :
3 Years
Status :
Openings :
Posted :
04 Dec 2012
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Contractor employee will perform tasks on an as-needed basis, such as:

§  Based on Banner knowledge (module appropriate), identify baseline or custom solutions quickly to help escalate and facilitate discussions for best practice and where needed custom solutions

§  Document business processes and requirements

§  Create use cases and test scenarios

§  Configure Banner module based upon documented business processes

§  Write functional specifications

§  Manage internal customer relations

§  Provide Tier 2 Production Support

§  Access management

§  Event management

§  Request fulfillment

§  Incident management

§  Problem management

§  Application change management

§  Manage and gather functional and technical requirements

§  Document systems and uses and train users

§  Conduct System & User Acceptance Testing

§  Assist functional users in clarifying reporting requirements

§  Provide functional expertise on integrating Banner with various off the shelf packages and legacy systems

Contractor Employee Qualifications

§  Contractor employee must have a minimum of 9 years of experience in Banner with at least 3 years in leading a functional team

§  Functional subject matter expertise in the module area of specialization

§  Experience in documenting business processes, leading requirements gathering / design sessions and building configured instance

§  Ability to create detailed process flows using Visio or similar tools

§  Ability to interact with a diverse campus population

§  Excellent listening skills and oral and written communication skills

§  Ability to work directly with customers and suppliers to understand and resolve functional or technical issues or concerns

§  Experienced in building and implementing Banner security policies

§  Contractor Employee must have previously mentored and trained Banner functional teams

§  Experience developing use cases and test scenarios

§  Experience in technical training delivery

§  Experience creating training materials for Banner or comparable applications.