Job Seekers, Please send resumes to resumes@hireitpeople.com

Minimum years of experience*: 7+

Responsibilities you would expect the Subcon to shoulder and execute*:

• Installation, configuration and maintenance of client devices and associated infrastructure.
• Integration of internally and externally developed software into client device environment.
• Planning and coordination of activities involving the installation, deployment and upgrade of software on client devices.
• Develop and maintain operating system images for all supported client devices.
• Active Directory group policy development and maintenance.
• Management of print queue and server infrastructure.
• Administration of security platforms including antivirus, application whitelisting and full disk encryption.
• Provide Level 3 (L3) support for client environment issues.
• Respond to escalations for issues impacting multiple users.
• Root cause analysis of complex issues including documentation of assessment and mitigation steps with goal to prevent recurrence.
• Documentation of all processes, new implementations, procedural improvements, and fixes for common issues.
• Updating of Knowledge Base and SharePoint articles, training of L1 and L2 teams.
• Work under supervision of Client Engineering manager
• Expert knowledge of the following areas with 7+ years of experience:
• Operating systems - Microsoft Windows (all versions) and macOS
• Microsoft System Center Products (SCCM, SCOM, SCO)
• Microsoft Active Directory and Group Policy
• Application packaging (Flexera AdminStudio, InstallShield)
• Scripting and programming (PowerShell, VBScript, C#, VB.net, Bash)
• Platform and client virtualization technologies (VMWare vSphere, VMWare View, Microsoft Hyper-V, Microsoft RDS, Citrix XenDesktop, Citrix XenApp)
• Print infrastructure and management solutions (e.g. PaperCut, Presto)
• Security platforms (e.g. Symantec Endpoint Protection, System Center Endpoint Protection, BitLocker, CheckPoint Full Disk Encryption, AppLocker, Carbon Black Protection)
• Networking (e.g TCP/IP, DHCP, DNS)

Interview Process (Is face to face required?) No