Job ID :
Company :
Internal Postings
Location :
Indianapolis, IN
Type :
Salary :
Status :
Openings :
Posted :
22 May 2019
Job Seekers, Please send resumes to

Responsibilities you would expect the Subcon to shoulder and execute*:

  • Leads a matrixed team of implementation project resources (Implementation Consultants, Field Engineering, eForms Fulfillment, Networking, etc) in the execution of remote and onsite client software implementations.
  • Completes onsite and/or virtual discovery on all client installations ensuring accurate inputs are captured and proper expectations set with the client
  • Goes on - site to dealership locations to supervise the training and implementation activities as required.
  • Maintains singular accountability for all aspects of the implementation process by holding all project resources accountable to the completion of tasks and meeting the project milestone dates.
  • Acts as primary implementation point of contact and escalation point for project stakeholders including all functional departments, Clients, and Third Party Suppliers.
  • Develop implementation Project Plan to include project scope, resource requirements, key milestones, risk mitigation plan and installation success criteria.
  • Provides status updates, tracks open issues, and works with all internal groups to resolution as required.
  • Develop, track and report key implementation progress metrics
  • Ensure Client satisfaction through follow-up, client responsiveness and thorough communication
  • Claims contract lines in accordance with billing and Sarbanes Oxley guidelines

Qualifications & Job Requirements:

  • Automotive dealership experience preferred
  • Bachelor’s degree or equivalent experience preferred
  • Experience with planning and executing customer-facing implementation or product delivery projects
  • Demonstrated influence and leadership ability in a matrixed environment
  • Demonstrated experience managing multiple priorities and balancing competing priorities.
  • Excellent interpersonal/communication and presentation skills
  • Ability to travel 75% of the time
  • Ability to handle increasingly high volume of work in a fast paced, deadline driven environment in a calm manner

Interview Process (Is face to face required?) Yes

Does this position require Visa independent candidates only? No