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Complete Description:
The Voice Field Technician Level 2 is highly skilled in all phases of Telecommunications PBX, Central Office Systems, and Voice Field Services support. He or she is an exceptionally skilled professional capable of working collaboratively in an integrated team under limited supervision to achieve the stated task and goals of the stated position. Upon interview, candidates will have a test of their knowledge of the position and must pass. Candidates must have an available vehicle and tools.
Behavior Characteristics:
Must possess quality of installation and troubleshooting as well as timeliness in project completion. The Voice Field Technician must possess strong organizational skills and manage schedules well.
Skills:
Experience installing, testing phones, and troubleshooting cutover related outages
Required
5
Years
3 - Expert
Solidly understands and adheres to ANSI/TIA/EIA 568-A, 569-A, 570-A,606,607; 526.7 and 14A, TIA/EIA TSB 67, 72, 75, 95.
Required
5
Years
3 - Expert
Solidly understands and adheres to National Electric Code and National Fire Protection Code
Required
5
Years
3 - Expert
Solidly understands and adheres to BICSI TDMM, LAN, Interworking Design Manual
Required
5
Years
3 - Expert
Experience with Ortronics, Panduit, Avaya, Amp, Caddy, Cisco, Erico, Hilti, Leviton comm. equipment vendors and products
Required
5
Years
3 - Expert
Experience with telecommunications infrastructure
Required
5
Years
3 - Expert
Experience with term. methods and tools needed to complete infrastructure install
Required
5
Years
3 - Expert
Understands and can apply twisted-pair (UTP, ScTP, STP-A) theories and fact
Required
5
Years
3 - Expert
Understands transmission characteristics of AC/DC.
Required
5
Years
3 - Expert
Understands analog/digital signals, copper cable, optical fiber
Required
5
Years
3 - Expert
Understands cable bandwidth MHz vs. Mbps, digital signaling
Required
5
Years
3 - Expert
Understands the LAN infrastructure
Required
5
Years
3 - Expert
Experience with firestopping and cable termination.
Required
5
Years
3 - Expert
Experience with and demonstrated knowledge of industry communication wire color codes
Required
5
Years
3 - Expert
Experience with installing structured premises cabling systems: entrance facilities, backbone, and horizontal distribution
Required
5
Years
3 - Expert
Experience troubleshooting all phone applications.
Required
5
Years
3 - Expert
Experience testing riser and tie cabling from entrance facility to IDF & from demarcation
Required
5
Years
3 - Expert
Experience with the inventory of ISDN phones, troubleshoot & wire analog, digital, & VoIP, Avaya, Cisco &Verizon infrastructure
Required
5
Years
3 - Expert
Experienced in field dispatch and inventory
Required
5
Years
3 - Expert
Experienced in ISDN-BRI
Required
5
Years
3 - Expert
Experience performing emergency repairs or tasks
Required
5
Years
3 - Expert
Complies with OSHA common safety practices
Highly desired
Possesses proper motor vehicle license and training to safely operate vehicles
Required
Must be able to work on and climb ladders, and carry 50 lbs
Required
Overall Voice Technician Experience
Required
7
Years
3 - Expert
