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The Network Engineer will collaborate with all IT teams, in a remote capacity, to implement infrastructure and address issues with services deployed at the Data Center located in Springfield, MA. 

The Infrastructure Engineer will provide support for the following SDC areas:

WAN/LAN and VoIP network architecture and administration.

Administration of Core Telecommunications and Network protocols and equipment such as routers, switches, PBX, QoS, etc.

Storage administration and replication technologies.

Knowledge of security concepts such as firewalls, DNS, VPN.

Knowledge of relational databases (Oracle and MS SQL) and Oracle RAC.

Broad background of Server Administration – Windows, Linux, Mainframe, Unix, Virtualization.

Microsoft Exchange and Active Directory Expertise and administration.

Provide on-site Tier II support for services deployed at the Data Center (as needed).

Provide on-site assistance with Disaster Recovery exercises and support in the event of a Disaster (as needed).

Collaborate with IT resources on issue resolution in a remote capacity.

Hands-on leadership and technical acumen to resolve deployment and configuration issues across technologies.

Provide technical expertise in accordance with standards.

Work with vendors.

Note: This role may require some evening and weekend work.