Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

• Production support lead required to work with client team with hands on experience on Genesys, Java and IVR technologies.
• Person should have proper experience in handling clients and should have excellent communication skills.
• Knowledge in Genesys and IVR technology is must.
• Job involves working on support tickets and coordinate with offshore team as required.

Minimum years of experience*: 5

Interview Process (Is face to face required?) No