Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

• In depth knowledge on Genesys Framework and complete architecture
• Proficient in development & installation of e-Services applications like Email, Chat, SMA and Social Network applications and analysing issues with corresponding servers like Media servers, Interaction Server, UCS, Stat Server, ORS/URS
• Proficient in GA, GAX and CME
• Good knowledge on Genesys Reporting applications like CC Pulse and GI2
• Hands on experience in implementing e-Services solutions.
• Knowledge on Genesys Agent Desktop application WDE and its integration with Genesys and third party applications

Minimum years of experience*: 6

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes