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Detailed Job Description:

• 8+ years’ experience in supporting JIRA and Confluence administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.
• Lead minor and major JIRA/Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA hosting partner.
• Install, manage and administer Jira add-ons, plugins, and extensions.
• Expert level tool administration knowledge on JIRA, and proficiency in Atlassian tool suite.
• Understand and adapt XML configuration files in regards to JIRA/Rally integration as necessary.
• Meet with stakeholders to identify JIRA Project and Confluence needs and implement them as appropriate.
• Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests.
• Interact with existing vendors for support and troubleshooting, Working with our JIRA instance hosting provider on necessary upgrades and communications with others on planned outages.
• Experience installing and updating JIRA plugins using Atlassian SDK is a plus.

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No