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Detailed Job Description:

This position will be working on a highly complex network for the Infrastructure and Economic Development (IED) Delivery Center, which includes the Departments of Transportation (PennDOT), Community and Economic Development (DCED), and the Pennsylvania Emergency Management Agency (PEMA), in a team comprised of Commonwealth staffed positions as well as contracted personnel.  This is highly advanced technical position focused on the architecture, design, monitoring, and the management of an increasingly complex network.  The selected candidate will be responsible for assisting in the highest level of network planning and long-term vision for the delivery center’s network and security infrastructure.  IED is a Cisco shop with over 5,000 network devices and 10,000 users at approximately 1,000 remote locations.  The IED WAN is comprised of MPLS, BGP, Metro E networks with numerous VRFs and security zones.  Some sites have redundant connections and are load balanced across connections, while others have more simple connections.  IED is planning to move to an SD-WAN model in 2020; experience with SD-WAN related technologies is a bonus.

POSITION REQUIREMENTS:

The selected candidate will be responsible for providing technical support for planning, designing, maintaining and integrating IED local and wide area network infrastructure and will have input into the Cisco architecture deployed thr oughout the IED Delivery Center.  The person in this position must be  able to communicate well and needs to be a highly technical and eager indiv=
idual with numerous years of experience in a large enterprise environment.
CCNA and CCNP certificates are a plus, but not required if the candidate possesses a demonstrable level of commensurate hands-on experience.

DESCRIPTION OF DUTIES:

• Installs, configures, maintains, monitors and manages IED’s network infrastructure consisting of Cisco switches, routers, firewalls, and wireless LAN controllers and all associated hardware and software. 
• Performs Network Management functions utilizing various industry tools to monitor, test, verify, troubleshoot and resolve complex Delivery Center network problems by working with users, service providers, and others to resolve problems
• Plans/Designs overall architecture of IED LAN/WAN networks including: 
• Network bandwidth analysis and capacity planning.
• Detailed specifications and schematic engineering drawings/ Visio for network enhancements and modifications.
• Proactively identifies and troubleshoots issues related to highly complex network problems and works them to resolution, including the communication of progress to managers.
• Configures, deploys, and maintains Cisco routers, switches, firewalls and other appliances on the IED network.
• Works to design and Install highly complex networks as well as develops techniques to optimize the network for maximum efficiency.
• Evaluates current and future network needs and prepares technical solutions and recommendations.
• Investigates, evaluates, and makes recommendations on new and emerging technologies as part of ongoing hardware support and refresh cycles.=
• Leads and provides technical and high-level guidance to Delivery Center projects.
• Administers the Delivery Center’s Access Control Servers as well as the Identity Services Engine (ISE) for authentication to network devices, WLAN, and VPN environments.
• Assists in the operation of the Delivery Center’s Cisco AnyConnect VPN environment and Adaptive Security Appliances for VPN concentration for remote connectivity of IED personnel and Business Partners.
• Maintains a strong understanding, and assists in the operation, maintenance, and support of Enterprise VOIP systems within IED.
• Acts as the WLAN administrator and possesses working knowledge of:
• Cisco 8510 WLCs Prime Infrastructure for management and monitoring
• Various Cisco APs (3700, 3800, 9800 series)
• RF experience (beneficial, but not required)
• H-REAP
• Certificates for authentication of mobile devices
• WLAN security and authentication
• Cisco Identity Services Engine (ISE experience would be a big plus, but IED is willing to train the right individual if they possess many of the other qualities and skills needed.)
• Reviews the development of configuration standards.
• Provides technical assistance to develop RFPs, RFQs, and other specification documents to acquire hardware, software and/or IT Services.
• Develops documentation for the configuration of all network components including setup, installation, and overall deployment of network hardware and software.
• Creates Visio diagrams of the network for documenting new and existing network elements.
• Ensures that all existing and new networks meet or exceed the security requirements set forth by the Office of Administrations ITPs.
• Verifies renewal of maintenance contracts for network related hardware.=
• Participates in trouble ticket resolution and reporting.