Job ID :
2783
Company :
Virginia Information Technology Agency
Location :
chester, VA
Type :
Contract
Duration :
6 Months
Status :
Active
Openings :
1
Posted :
5 years ago
Job Seekers, Please send resumes to resumes@hireitpeople.com or Call: (202) 719-0200 Ext: 127

Short Description:

Assist the mainframe/server service delivery manager in vendor oversight of an IT infrastructure managed services contract.

 

Complete Description:

Job Description:

 

Assist in the oversight an IT infrastructure contract, focusing on server services, including 3500 servers and 1.2 Petabytes of data storage for 73 state agencies.  Specific duties include:

 

*  Review and approve service level agreement results

*  Review and approve vendor invoices

*  Provide feedback on technical solutions, ensuring they will meet business requirements while following architectural standards and contractual terms

*  Work with customers and the IT infrastructure service provider to resolve server service concerns

 

Understands best practices in service management including contract and vendor management in an outsourcing or shared service environment. 

 

Skills:

Skill

Required / Desired

Amount

of Experience

 

Knowledge of Server management

Required

5

Years

IT Infrastructure vendor management

Required

2

Years

Strong verbal and written communications

Required

5

Years

ITIL foundations certification

Desired

1

Years

project coordination

Required

2

Years

mainframe, server and storage technologies

Required

5

Years

US Citizen (requirement of this facility)

Required

1

Years

understands best practices in service management including contract and vendor management in an outsourcing or shared service environment

Required

5

Years