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Short Description:
DS performs and assesses functional needs to determine specifications for purchases, orders computer supplies, and works with vendors on supply issues.
Complete Description:
2 to 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study.
DESKTOP SUPPORT 2 SKILLS
- General desktop support either client side or remote – Required 3 Years
- Desktop - Windows 7 Installation, Support, Patching and Troubleshooting – Required 3 Years
- Desktop - Windows XP Installation, Support, Patching and Troubleshooting – Required 3 Years
- Desktop - Windows XP to Windows 7 Migration - Highly desired 3 Years
- Windows networking TCP/IP Configuration and troubleshooting – Required 3 Years
- Ability to modify system registry (regedit)- Required 3 Years
- Support and Troubleshooting of Office 2007/2010, IE8, IE9 – Required 3 Years
- Rebuilding Outlook Profiles – Required 3 Years
- Thorough understanding of Active Directory - client side – Required 3 Years
- Build and deploy/setup client machines – Required 3 Years
- Demonstrated experience providing support with remote tools – Required 3 Years
- Install and troubleshoot 3rd party applications on the desktop – Required 3 Years
- Experience with Hard Drive Encryption - Highly desired 3 Years
- Troubleshoot network printers – Required 3 Years
- A+ Certification - Nice to have
Skills:
Skill |
Required / Desired |
Amount |
of Experience |
General desktop support either client side or remote |
Required |
3 |
Years |
Desktop - Windows 7 installation, support, patching and troubleshooting |
Required |
3 |
Years |
Desktop - Windows CP installation, support, patching and troubleshooting |
Required |
3 |
Years |
Desktop - Windows XP to Windows 7 migration |
Highly desired |
3 |
Years |
Windows networking TCP/IP configuration and troubleshooting |
Required |
3 |
Years |
Ability to modify system registry (regedit) |
Required |
3 |
Years |
Support troubleshooting of Office 2007/2010, IE8, IE9 |
Required |
3 |
Years |
Rebuilding Outlook profiles |
Required |
3 |
Years |
Thorough understanding of Active Directory, Client Side |
Required |
3 |
Years |
Build and deploy/setup client machines |
Required |
3 |
Years |
Demonstrated experience providing support with remote tools |
Required |
3 |
Years |
Install and troubleshoot 3rd party application on the desktop |
Required |
3 |
Years |
Experience with hard drive encryption |
Highly desired |
3 |
Years |
Troubleshoot network printers |
Required |
3 |
Years |
A+ Certification |
Nice to have |
|
|