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Detailed Job Description: 

• Experience in IVR Testing (Interactive Voice Response) starting from Test planning to Test execution.
• 3+ years of experience developing, executing and analyzing automation tests. Hands on experience using Hammer tool or IVR test Automation tool.
• Experience testing APIs and data integrations.
• Experience in testing customer support and contact center systems a plus.
• Strong understanding of Software Testing methodologies.
• Strong understanding of Agile principles. Experience working in SAFe Agile environment. 
• Experience with Test Management tools Rational Tool suite, JIRA.
• BDD Testing using Cucumber is a plus 
• Health Care experience - preferred
• Outstanding communication skills

Roles & Responsibilities:

• Work with Scrum Team and Other Scrum members support the Design and execution of functional and automation test scripts for a customer service IVR application.
• Creates test scripts according to the business requirements.
• Responsible for planning and Execution of testcases.
• Work closely with team members and key project stakeholders

Minimum years of experience*: 5+