Job ID :
Company :
Internal Postings
Location :
Type :
Duration :
12 Months
Salary :
Status :
Openings :
Posted :
28 Apr 2021
Job Seekers, Please send resumes to

Detailed Job Description:

  • Technical lead with hands on experience.
  • Client interaction experience.
  • Team management (onsite-offshore interaction)
  • Vendor co-ordination.
  • Windows, IIS , SQL
  • Weblogic knowledge added advantage.
  • The candidate shall monitor the all of the applications under support, document and analyze problems, and publish maintenance schedule
  • Maintains current knowledge of relevant technologies as assigned
  • The candidate shall serve as part of a team responsible to maintain an system availability rate of 99.99%
  • Troubleshoot, and resolve any reported problems
  • Perform application performance tuning Support the creation of the `Go Live` plan and manage the assigned activities in the plan.
  • Support the creation of the `Go Live` plan and manage the assigned activities in the plan.
  • The candidate shall review the governing regulations to ensure proper program support
  • The candidate shall monitor, update, and maintain existing legacy environment software systems interfaces to ensure that the interfaces exchange data properly and to support the current legacy environment
  • Enable best practices
  • Process automation
  • Maintain SLA, System Availability, Capacity management, and Performance KPI
  • Collaborate with hardware, OS, DBA technical teams to ensure proper integration of the environment
  • Work closely with application development teams and vendors to tune and troubleshoot applications
  • Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments
  • Provide Level 3 support for the application. Must be able to support 24 x 7. Also enable production support team to tackle Level 2 support and issues
  • Leads and participates in efforts implement processes for application and system monitoring
  • Leads and participates in efforts to implement application updates to include upgrades, patches, and new releases
  • Tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user
  • Develop work plans and track/report status of assigned projects/tasks
  • Liaise with vendor support on all issues
  • Fully responsible for problem management activities such as issue resolution and root cause analysis
  • Daily monitoring and maintenance activities
  • Assist in the day-to-day operations of Operations department
  • Perform root-cause analysis of any issues that arise post-implementation and work on solutions related to issue fixing.
  • Maintain inventory and system appreciation document.
  • Ticket update and resolution for tracking purpose
  • Visio diagram for existing setup to clear the existing setup..
  • Incident\Problem\Change-management co-ordination.
  • TDS to Virtual directory server migration for different applications.

Minimum years of experience*: 5+