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1. Utility domain knowledge
2. Functional testing
3. IVR Testing

1. Automation Testing
2. RPA

Detailed Job Description:

Well versed in Agilescrum methodology. Worked on testing IVR call flows. Testing experience of voice natural language processing NLP, DTMF, call routing treatment, TFNs, voice. Text to speech TTS prompts, barge ability, call trees, call module mappings. Tested the IVRVRU applications involving Nice Call Routing Platform. Testing Methodology and Test Plan Formulations. Test Case analysis and design, Test Script development and Test Coverage. Hands-on experience with Test Management Tools like HP QC

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

1. Coordinate with Project Team
2. Responsible for Test deliverables
3. Requirement gathering, testing

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No