Job Seekers, Please send resumes to resumes@hireitpeople.comMust Have Skills:
- Middleware App Support
- App monitoring
- Scripting Languages preferred
Detailed Job Description:
- Container Orchestration - Docker, Kubernetes, Helm, Tanzu and Rancher Middleware application/web servers
- Scripting Languages preferred
- Should have hands-on experience in working on L2/L3 application and infrastructure management support project
- Remediation of user access control and general application user administration
- Experience of working on ticketing tools like Service Now/Remedy
- Able to write and execute queries to pull the reports
- Strong experience in Container and Orchestration tools (Docker, Kubernetes, Tanzu, Helm and Rancher)
- Experience with open-source technologies and cloud services
- Good Knowledge on DevOps Process
- Documentation of the process, provide screenshots, and create documents as needed basis
- Well versed in IT Service Management (ITSM) processes and Infrastructure support activities across levels (L0, L1, L2, L3 L4)
- Analyze Critical, High, and Medium production issues and find automation possibilities
- Create analysis report for top issue types, root causes, applications and processes that contributed to recurring issues
- Develop client specific templates, reusable artifacts to support a wider team at large scale
- Develop scripts to improve Infrastructure processes
Minimum years of experience: 8+
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
- Develop ASIS to TOBE model based on the legacy IT Infrastructure due diligence
- Execution of Incident, Change, Release, Problem, Performance, and Availability Management
- Develop client specific templates, reusable artifacts to support a wider team at large scale
