Job ID :
3311
Company :
Commonwealth of Pennsylvania
Location :
harrisburg, PA
Type :
Contract
Duration :
3 Months
Status :
Active
Openings :
1
Posted :
5 years ago
Job Seekers, Please send resumes to resumes@hireitpeople.com or Call: (202) 719-0200 Ext: 127

Short Description:

Technical Writer develops & maintains user & technical documentation and project process documentation for Application Teams. TW understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence.

 

 

Complete Description:

 

Specifically for MMS – the tasks required for the Technical Writer:

• Enhance user training documentation for the MMS applications including documentation required for the operations support.

• Develop on-line source documentation as appropriate.

• Identify and create documentation and templates needed by the Application Teams.

• Ensure appropriate control access/use of documentation materials.

• Determine procedures for use of on-line documentation tools and version control documentation as appropriate.

• Ensure messages and terminology is consistent across all written materials.

• Communicate and work with customer representative as necessary.

• Work with Application Team members to enhance their understanding of end-user and technical documentation.

• Communicate accurate and useful status updates.

• Manage and report time spent on all work activities.

• Identify and track issues, risks and action items.

 

Skills:

• Ability to work in a team environment

• Strong communication skills; both written and spoken

• Ability to organize and prepare work effectively to facilitate proactive resolution of problems, rather than reactive.

• Ability to research problems before approaching MMS  Project Manager or Team Lead for assistance.

• Ability to Identify and make recommendations around documentation and templates needed by the Application Teams.

• Ability to determine time estimates and schedule for own work and resolve issues in a timely manner.

 

 

Skills:

Skill

Required / Desired

Amount

of Experience

 

Experience working as a Technical Writer

Required

3

Years

Experience with identifing and creating documentation and templates as needed by Application Development Teams

Required

3

Years

Experience developing on-line source documentation

Required

3

Years

Experience using appropriate control access/use of documentation materials

Required

3

Years

Experience with procedures for use of on-line documentation tools and version control documentation

Required

3

Years

Experience identifing and tracking issues, risks and action items.

Required

3

Years

Strong communication skills; both written and spoken

Required

 

 

Ability to research problems before approaching Project Manager or Team Lead for assistance

Required

 

 

Ability to determine time estimates and schedule for own work and resolve issues in a timely manner

Required