Job Seekers, Please send resumes to resumes@hireitpeople.com

Minimum Requirements:

·      Over 12+ years’ experience in IT Service Management.

·      Possess solid understanding and experience of support services management processes.

·      Intimate familiarity and experienced in industry best practices for implementing end to end Service Management.

·      Should have experience working in a globally distributed support team.

·      Must have experience working with globally distributed international clients/agencies.

·      Should have very good command of English language, should be able to fluently communicate in both written and oral communications.

·      Experience in  developing and managing services across the life-cycle.

·      Must possess solid team player skills and must be able to work in a multi-cultural team and client environment.

·      Familiarity with ITIL processes. ITIL certification, Project management certifications like PMP, Prince2 is an added advantage.