Job Seekers, Please send resumes to resumes@hireitpeople.com
Detailed Job Description:
- 3rd party /COTS products installation and application support; executes software upgrades and patches based on prepared plans, analysis and research of technical /application issues to determine the root cause and provide solution.
- Familiar with SAP ERP modules and user management.
- Provides technical expertise/assistance in resolving issues with RedHat Linux 5 & 6.0 and Windows 2012 operating systems and associated Web services such as Apache, Tomcat, Websphere etc.
- Provides input to the creation of run books and supports the implementation of maintenance jobs.
- Create and enhance existing monitoring scripts using Shell and Perl scripts to help in maintaining the technical stability of environments through proactive and automated monitoring, performance tuning, capacity management.
- Supports inter-system connectivity, middleware communication (firewalls) and technical interfaces.
- Creates and maintain processes, procedures and operational/support documentation reflecting the current functionality and technology used.
- Follows established Incident, Problem and Change Management processes using “Assyst” / “Pulse” management tool.
- Follows established backup and recovery policies and procedures.
- Follows established security compliance, audit and access management practices.
Experience required: 5-6 Years
