Qualifications:

·  Minimum 5 years experience as a Project Manager for VoIP and IP Telephony projects.

·  Minimum 5 years hands on experience with VoIP, Cisco Unified Communications, Cisco Contact Center, Cisco Unity. Cisco equipment rollouts

·  Demonstrated ability to manage large complex projects and deliver them on time and within budget.

·  Demonstrated ability to communicate effectively in oral and written form.

·  Demonstrated ability to meet customer requirements and achieve a high level of customer satisfaction.

·  Demonstrated ability to work with a wide variety of technical & non-technical staff.

·  Strong leadership, interpersonal and communication skills (written and oral).

·  Ability to multi-task in a consulting role in support of business requirements.

·  Strong organizational and management skills with ability to function in a collaborative environment, working with cross-functional teams.

·  Project Management Certification highly desirable.

Education

·  Bachelor Degree in Computer Science or equivalent technology discipline.

Overview:

 IT is in need of a Project Manager - IP Telephony in the Corporate Office of Technology in the New York office.  The duration of this project is approximately one year.  

Responsibilities:

Provide project management leadership for the implementation of IP Telephony. 
Responsible for end-to-end project management, demonstrating ownership of the entire process from beginning to end. Responsible for coordination of internal Guardian teams and external third party resources assigned.

Coordination of vendor related activities with internal sourcing and legal departments to secure contracts, resources and timely execution of work activity.

Manage project timelines, building baseline schedules and project initiatives.

Manage the expectations and training of technology transition from PBX dependent systems to IP Telephony functions.

Conduct risk analysis and providing communication to appropriate teams/personnel

Create status reports and presentations.

Define approach and solution requirements for the implementation.
Work with program manager, network and technical services teams in defining requirements.

Facilitate/host kick-off meetings, weekly team meetings, project review meetings, issues resolution meetings and other ad hoc meetings as required.

Provide standard project management documentation including:

·  Project Definition and Governance Documents

·  Statements of Work

·  Project Plan

·  Project WBS Schedule

·  Project Risk and Issue Assessment and Tracking

·  Project Change Controls

·  Meeting Agendas and Minutes

·  Status Reports

·  Lessons Learned and transition management to relevant IT teams