Job ID :
365
Company :
Commonwealth of Pennsylvania
Location :
harrisburg, PA
Type :
Contract
Duration :
6 Months
Status :
Active
Openings :
1
Posted :
6 years ago
Job Seekers, Please send resumes to resumes@hireitpeople.com or Call: (202) 719-0200 Ext: 127

Engagement Type: Contract

Location: Harrisburg PA

Duration: 6 Months

 

Short Description:

The Service Desk Analyzes and troubleshoots computer support problems and applies his or her understanding of computer software and hardware products and services to resolve user problems.

 

Complete Description:

The Dept of Health, Bureau of Information Technology (BIT) is requesting a skilled resource to work with the desktop support team to assist with all desktop support functions.  Tasks will include, but not limited to:

 

•  PC/laptop installs

•  PC/laptop imaging

•  Desktop Software installation

•  Printer installs

•  Scanner installs

•  PC/laptop/printer troubleshooting

•  Desktop software troubleshooting

•  Inventory management

 

This resource will report to the Desktop Team Supervisor.  The engagement will consist of 37 ½ hour work week, 7.5 hour days, 5 days a week for a term of 6 months.  This resource will work in the Health & Welfare Building, and will be responsible for parking costs.

 

Skills:

Skills

Required/Desired

Amount of Experience

Knowledge of PC hardware

Required

5 Years

Knowledge of Printer hardware

Required

5 Years

Knowledge of Windows OS/Win7/WinXP

Required

5 Years

Knowledge of Microsoft Office 2007

Required

5 Years

PC Troubleshooting Skills

Required

5 Years

Knowledge of Microsoft Office 2010

Required

5 Years

Knowledge of VPN

Required

5 Years