Job ID :
Company :
Internal Postings
Location :
Type :
Duration :
6 Months
Status :
Openings :
Posted :
10 Jul 2013
Job Seekers, Please send resumes to

Part-time: 10am-2pm Monday, Wednesday and Friday onsite at the office.


We are currently seeking an energetic individual to work part-time in our Boulder office as a Helpdesk/​Desktop Support Specialist.​ 2-4 years’ experience required.

Essential Duties and Responsibilities

·         Maintain, analyze, troubleshoot, deploy, and repair PC and Mac computer systems, hardware and computer peripherals

·         Handle incoming helpdesk support requests

·         Troubleshoot and resolve end user issues (both for onsite and remote end users)

·         Must create a high level of user satisfaction through accurate and timely follow up, strong technical skills, good customer communication and relationship building

Minimum Qualifications (Education, Experience, Skills)

·         Knowledge of Microsoft Windows Desktop Operating Systems (Windows XP, Windows Vista, Windows 7)

·         Knowledge of Mac OS X (Leopard and Snow Leopard)

·         Knowledge of MS Office productivity software (Outlook, Word, Excel, etc)

·         Knowledge of basic networking and connectivity – DHCP, DNS, VLans, Cabling

·         Knowledge of Antivirus and Spyware

·         Knowledge of Blackberry devices and configuring for BES activation

·         Strong Analytical, Logical and Problem Solving Ability to quickly and correctly diagnose and fix a wide variety of IT computer related issues

·         Desire to learn new skills

·         Ability to follow through and document issues as well as resolutions

·         Strong interpersonal skills and ability to interact favorably with a wide variety of people

·         Self-motivated, independent and a team player