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RESPONSIBILITIES 

*  Interacts with the Clients, Vendors, and Technical Resources.

*  Works independently within guidelines, provides analytical support to a specific group of customers on business application, infrastructure and technology related activities.

*  Provides guidance, assistance, coordination and follow-up on complex problems and ensures resolution.

*  Works with application developers to support applications and customer requests.

*  Analyzes current business processes and systems to provide business process improvement ideas.

*  Gathers requirements and develop detailed documentation related to systems requirements and conceptual solutions.

*  Coordinates with testing center.

*  With general guidance and coaching, participates in design, development and implementation of specific new and emerging technologies, platforms and services. 

*  Assists in the assessment of technical viability of new products and technologies. 

*  Works with developers and infrastructure specialists to pilot and evaluate new technologies. 

*  Participates in development of business cases and obtaining approvals for capital expenditures. 

*  Familiar with standard concepts, practices, and procedures within a particular field. 

QUALIFICATIONS

*  SQL (i.e. Structured Query Language) experience.

*  Experience with Query tools

*  Experience with Data Warehousing & Business Intelligence tools

*  Excellent Communication Skills, both verbal and written.

*  Experience working with Technical resources.

*  MS office tools experience.

*  Knowledge of SDLC/Databases.

*  Excellent interpersonal and leadership skills including the ability to work with both internal and external customers and all levels of the organization.

*  Excellent organizational skills with the ability to handle multiple projects and timelines with minimal supervision.

*  Excellent problem solving and conflict management skills including the ability to manage conflict and find mutually acceptable resolutions.

*  Both a strategic and tactical mindset to enable the development of a general high level design and to enable detail reviews of Technical Detail Designs.

*  Integrity - open and honest in all interactions; maintains confidence and trust

*  Collaboration skills - works well with others; take responsibility for team success/failures

*  Facilitation skills - defines goals and objects; maintains focus; ensures results

*  Ownership and initiative - self-starter and finisher, drives projects and tasks to conclusion

*  Judgment - able to act decisively, but ask for advice and assistance when needed

*  Professional - always represents self and company in a positive manner

*  Mature - deals well with change, stress, and frustration

PREFERRED QUALIFICATIONS

*  Data Modeling knowledge.

*  Top Team Analyst experience.

*  FACETS Experience.

*  Experience with Healthcare insurance industries.

*  Knowledge of the business functions. (e.g. membership, claims or billing)

*  Business process improvement experience.