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• Zuora
• BRM
• Rev Pro

• Strong experience in Zuora modules (Billing, Revenue, Pricing, Payments, Subscriptions) implementation & production support areas
• Maintain product knowledge of new functionality and compliance changes
• Manage coding and design for enhancements, coordinating new releases, Provide technical expertise on the Zuora platform and integration technologies
• Design and validate that the proposed solution architecture supports the business requirements
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
• Analyze, track and resolve customer issues in a prompt manner to ensure the highest level of client satisfaction
• Prioritize based on severity and customer impact
• Handle sensitive escalation issues and conflicting/competing priorities
• Monitor and manage application and back - end batch processes to ensure application uptime requirements and SLA compliance
• Identify areas of complexity when gathering requirements and propose technical solutions.
• Articulate and present different point of views on various technologies
• Present Architecture deliverables such as ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups

Minimum years of experience: >10 years

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No