Job ID :
Company :
State Of Michigan
Location :
Type :
Duration :
6 months
Status :
Openings :
Posted :
13 Aug 2013
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Position Description


This position will be responsible for managing a unit to develop plans and repeatable processes for the operations of an in-house-developed Case Management System to the trial courts in the State of Michigan. The position will lead a unit of subject matter experts, third-party consultants, and staff technology experts. This project is focused on planning for the operational use, support and maintenance of the new technology once rollout begins. There is a heavy focus in assuring that the organization has developed repeatable processes to minimize the cost and time taken to support the product during and after the rollouts. Key Areas of Responsibility:

• Creating, managing, budgeting for and coordinating a unit comprised of Judicial Information Services staff and third party contractors with the following deliverables: o Support Artifacts Strategy o Product Demo o Training Strategy o Court Admin Certification Plan

• Coordination with four other planning units (Application Packaging, Data Migration, Rollout Planning, Infrastructure Planning)

• Managing issues throughout the project


Skills Required

• Technology project management. Must have working knowledge in the following areas: o eLearning concepts and currently available eLearning delivery technologies o Self-service support concepts, models, and techniques o Maintenance and support of applications o Applications documentation lifecycle o Communications management

• Lead unit through the creation of the deliverables.

• Facilitate required status and other meetings with executive level committees, client management, project teams and staff

• Change/Issue/Risk Management, Project budget tracking/reporting

• Develop and ensure consistent documentation deliverables to JIS

• 10+ years’ experience in the management field – Consulting experience a plus

• Strong background in Project\Program Management with both Fortune 100 companies and small/mid-sized companies

• Experience with upgrading/rolling out of enterprise-wide technology

• Proficient in Microsoft Office

• Excellent interpersonal, self-management, unit management and communication skills

• Strong team building skills

• PMP certification a plus