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Detailed Job Description:

Digital Analytics Reporting and Tracking

• Implement, manage and maintain tracking across FEP and vendor portal sites, using Google Analytics and Google Tag Manager to measure various initiatives
• Gather data and report on all FEP digital assets
• Collaborate with partners to investigate and resolve any data - discrepancies
• Collaborate with development teams to resolve any network or defects in data
• Support pre- and post-release data validation activities
• Conduct user management activities for Google Analytics, Google Tag Manager, and Tableau access

Product Performance

• Collaborate with FEP teams and vendors outside of the DX program to collect, analyze and report data on product performance on a daily, weekly or monthly basis
• Conduct Targeted Experiments, which includes measuring, analyzing, and providing insight on targeted product performance to assist in product planning and identify problem/opportunity areas requiring deeper investigation or action

FEP Program Performance

• Provide OKR patterns and trends reporting to business stakeholders
• Develop reports to assess trends across FEP products and to enable circulation of DX information
• Participate in FEP cross-functional initiatives related to the management and use of data in the organization
• Provide best-practices, business cases, and measurement findings for Plan and FEP leadership forums

Data Visualization and Reporting

• Develop reports and dashboards to monitor operational and program performance
• Clearly communicate trends, patterns, and insights for leadership through presentations
• Assist in the development of the FEP data analytics maturity model: descriptive, diagnostic, predictive and prescriptive
• Collaborate with business partners to identify appropriate data sources and provide timely, meaningful and accurate reports

Ad-Hoc Report and Outcome Studies

• Develop and conduct ad-hoc outcome studies to derive value-based insights
• Support any ad-hoc reporting needs
• Participates in special projects as required by FEP management