Job ID :
4067
Company :
DC Government
Location :
washington, DC
Type :
Contract
Duration :
6 Months
Status :
Active
Openings :
1
Posted :
5 years ago
Job Seekers, Please send resumes to resumes@hireitpeople.com or Call: (202) 719-0200 Ext: 127

Short Description:

The District of Columbia Homeland Security and Emergency Management Agency is currently seeking an experienced IT Clerk to provide operations support for operations and maintenance of the agency’s IT systems.

 

Complete Description:

The IT Clerk will assist staff with the installation, configuration, and ongoing usability of server and desktop computers, peripheral equipment (including networked printers and faxes) and software within established standards and guidelines.

 

Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

 

Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.

 

Interact with numerous computer platforms in a multi-layered client server environment.

Ensure desktop computers interconnect seamlessly with diverse systems including file servers, application servers, and administrative systems.

 

Candidate must be a highly self-motivated individual and able to work well alone or with a team.  Candidate must be able to lift 50+ lbs.  Occasionally, candidate will be asked to work after hours and weekends based on Agency needs.

 

Skills:

Skill

Required / Desired

Amount

of Experience

Expertise Rating

Experience deploying Desktop workstation environments

Required

6

Years

3 - Expert

Experience with Desktop and production printer support

Required

5

Years

3 - Expert

Desktop software support (e.g. MS Office, Adobe Pro, Internet Explorer)

Required

5

Years

3 - Expert

Experience assisting in maintaining network and telephone system cabling

Required

4

Years

2 - Proficient

Experience assisting in ordering technology supplies

Required

4

Years

2 - Proficient

Experience assisting IT staff with help desk support

Required

5

Years

3 - Expert

Experience assisting IT staff with orienting staff on use of hardware and software

Highly desired

3

Years

2 - Proficient

Bachelor's degree

Highly desired