Job Seekers, Please send resumes to resumes@hireitpeople.comJob Duties of CAPM members include:
- Tracking, analyzing, and reporting of service consumption of resources by the infrastructure and customer applications in terms of current performance and forecasted future performance.
- Providing guidance to customers and IT support sections to resolve and improve performance issues.
- Providing capacity planning recommendations based on forecasting or modeling of anticipated resources consumption.
- Providing support for rate analysis by modeling and forecasting revenue consumption of billed and non-billed resources.
- Technical support and customer service during problem solving to assist internal and external customers.
- Assisting in the evaluation and planning of proposed computing resources and services.
- Responsible for oversight of the availability and capacity of key service components to gauge optimal or abnormal performance or capacity demands.
- Making recommendations on hardware and software technologies to promote cost effective service delivery.