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REQUIRED SKILLS AND EXPERIENCE

• 5+ years of experience and proficiency with IBM Sterling File Gateway (SFG) and IBM App Connect Enterprise (ACE).
• Understanding of file transfer protocols (SFTP, AS2, FTP/S) and security (TLS, PGP).
• Intermediate skills in Shell and Python scripting.
• Familiarity with Ansible, Bitbucket, or Git for code storage.

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience with containerized deployments.
• Familiarity with monitoring tools like Splunk or Dynatrace.
• Knowledge of cloud platforms like AWS.
• Bachelor’s degree in computer science, Information Systems, or related field.

DETAILED JOB DESCRIPTION

• Infrastructure Middleware Engineer to join our team. This role will support integration development and ensure secure, reliable file transfers and message routing across enterprise systems and partners.
• Participate in daily stand-ups to review progress and user stories.
• Handle numerous support tickets daily, addressing file transfer issues.
• Work on migration projects, such as moving from RHEL 7 to RHEL 9.
• Automate installation of certificates and other maintenance tasks.
• Be available for client calls and on-call support for Managed File Transfer (MFT) issues.
• Work with a global team
• Support physical servers in the US and EMEA, with primary and disaster recovery instances.
• Middleware Strategy: Support the implementation, and support of enterprise integration solutions using IBM Sterling File Gateway (SFG) and IBM App Connect Enterprise (ACE).
• System Management: Manage and maintain middleware infrastructure for high availability, security, and performance.
• File Transfers: Develop B2B file transfer workflows, partner onboarding processes, and data transformations.
• Integration Development: Implement message flows, error handling, and integration patterns using IBM ACE.
• Team Leadership: Provide technical leadership to a team of integration developers and engineers.
• Collaboration: Work with application, infrastructure, security, and business teams to define requirements and deliver solutions.
• Issue Resolution: Monitor and troubleshoot middleware issues; perform root cause analysis and drive resolutions.
• Documentation: Create and maintain technical documentation, configuration guides, and operational procedures.
• Compliance: Ensure compliance with enterprise standards, best practices, and regulatory requirements.
• Participate in a rotation of 6 people, covering on-call shifts every 6 weeks, including weekends.
• Be available for critical incidents, using tools like OpsGenie to manage cases.