7+ years of experience designing, configuring, and implementing enterprise-class VoIP and TDM-based voice networks
Hands-on experience with voice and data products including Cisco Unified Communications Manager / Call Manager, Cisco Voice Gateways, Cisco Unified Border Elements (CUBEs), and Survivable Remote Site Telephony (SRST) functionality, VoIP troubleshooting tools, Cisco Routers and Cisco Switches
Understanding of Voice/VoIP service provisioning methods, service delivery, SLA metrics, and procedures
7+ years of experience designing, configuring and troubleshooting large enterprise MPLS converged (voice, video & data) networks
7+ years of demonstrated ability supporting complex voice, video and data converged networks
Experience implementing QoS/CoS policies and priority queuing - WAN & LAN
Understanding of VOIP protocols and Codecs SIP, RTP, T.38 G.711 G.729.a, H.323
Understanding of enterprise architectures, routing, and transport protocols
