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• Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.
• Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability.
• Monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
• Supervise computer user support specialists and computer network support specialists. May administer network security measures.
• Administer and maintain SAN (Storage Area Network) infrastructure consisting of high end storage systems including DMX, VMAXs, UPSs, USPVs and Cisco Switches.
• Solid understanding of SAN topology and configuration, including multi-pathing and failover across dual/redundant fabrics.
• Perform daily operational tasks on Storage system such as provisioning using EMC and HDS management tools.
• Perform zoning on Cisco switches and monitor performance using management tools such as Fabric Manager,
• Analyze and remediate operational issues as it relates to the storage infrastructure. Participate in continual analysis of new hardware/software needs and improve operational policies and procedures based on current industry’s best practices.
• Participate in customer requirement meetings and reviews relating to customer issues. Provide hands-on storage system administration support and operations support of storage area network infrastructure.
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Configure, monitor, and maintain email applications or virus protection software.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Load computer tapes and disks, and install software and printer paper or forms.
• Design, configure, and test computer hardware, networking software and operating system software.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Confer with network users about how to solve existing system problems.