Job Seekers, Please send resumes to resumes@hireitpeople.comComplete Description: *local candidates strongly preferred
Provide software packaging and deployment, PC image maintenance and deployment, software patch management, technology asset management for SW & HW for Altiris, Secunia & LANDesk apps and tech support to Help Desk Staff & customers.
RESPONSIBILITIES INCLUDE:
- Maintaining and deploying PC images
- Workstation patch management
- System administration for assigned applications
- Developing SQL queries and reports
- Software packaging and deployment
- Subject Matter Expert (SME) for projects and project teams
- Providing Tier 3 support for Technical Support Analysts
- Providing written and verbal information to end users in a professional, courteous, and timely manner
ENVIRONMENT:
- Windows 7 SP1
- Microsoft Professional 2010
- Symantec Altiris Asset Management
Skill | Required / Desired | Amount | of Experience |
Configuring, implementing, and maintaining a LANDesk ServiceDesk environment | Required | 5 | Years |
Windows hardware independent image maintenance and deployment utilizing an industry leading deployment tool such as Altiris, MDT, or LANDesk | Required | 5 | Years |
Software package customization with an in-depth understanding of MSIs and hands-on experience, preferably with Flexera AdminStudio | Required | 5 | Years |
Automated software deployment utilizing an industry-leading deployment tool such as Altiris, SCCM, or LANDesk | Required | 5 | Years |
Working with end users in a Microsoft Windows environment to resolve complex issues effectively and efficiently | Required | 5 | Years |
Developing SQL queries and ad hoc reports | Required | 5 | Years |
Superior analysis and troubleshooting ability | Required |
Superior written and verbal communication skills | Required |
Team-oriented | Required |
Focused on providing excellent customer service | Required |
