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Complete Description:
Thoroughly screen reports to determine that all required information is present in acceptable form, and secure any information required prior to officially approving the report.
•Properly classify reports for accurate DC Code and Federal Bureau of Investigation (FBI) Uniform Crime Reporting (UCR) reporting and data enter this information into the Records Management System.
•Identify changes that need to be made to the report based on formal reviewing guidelines. Errors are identified on a field-level basis, and corrections may require examination of supporting data from other applications and sources.
•Reject and return factually incomplete or improperly prepared reports to the officer for correction.
Behavior Characteristics:
Good team player, gets along well with IT team and users. Enthusiastically takes on new tasks. Diligent; sees tasks through to the end.
Skills:
Skill | Required / Desired | Amount | of Experience | Expertise Rating |
Experience in Intell-based computer hardware | Required | 3 | Years | 2 - Proficient |
Experience in MS Outlook | Required | 3 | Years | 2 - Proficient |
Experience in responding to trouble tickets | Required | 1 | Years | 2 - Proficient |
Experience in solving user computer problems | Required | 1 | Years | 2 - Proficient |
Experience in Windows XP | Required | 3 | Years | 2 - Proficient |
