Job Seekers, Please send resumes to resumes@hireitpeople.com
Complete Description:
The Junior Exchange Administrator will be responsible for delivering Microsoft Exchange support to DC Government employees. The ideal candidate should have at least 5 years of IT enterprise support experience, with 3 years of experience supporting Microsoft Exchange in an enterprise environment. This candidate should possess a solid working knowledge of enterprise messaging environments including but not limited to AD, LDAP, Google Apps, Exchange 2007/2013, Blackberry Enterprise Server, and GOOD for Enterprise MDM and Air-Watch
Behavior Characteristics:
Must possess good communications skills, be organized, have ability to define and socialize new processes, able to effect change in a dynamic environment, comfortable working at many org levels, & must be team-oriented, performance-oriented.
Skills:
Skill | Required / Desired | Amount | of Experience | Expertise Rating |
Working knowledge of Microsoft Exchange and Unified Messaging | Required | 5 | Years | 3 - Expert |
Solid understanding of Active Directory | Required | 3 | Years | 3 - Expert |
Experience with Quest Active Roles | Highly desired | 3 | Years | 2 - Proficient |
Experience with Outlook 2007/2008 / 2010 / 2011 / 2013 | Required | 5 | Years | 3 - Expert |
Administration of mailboxes and user accounts | Required | 5 | Years | 3 - Expert |
Troubleshooting to resolve mail delivery issues | Required | 5 | Years | 3 - Expert |
Experience writing and maintaining messaging documentation (i.e. procedures, processes, standards, and knowledge articles for IT Support) | Required | 5 | Years | 3 - Expert |
Customer Service oriented and ability to communicate effectively with end-users as well as teammates | Required | 5 | Years | 3 - Expert |
Ability to communicate effectively with end-users as well as teammates | Required | 5 | Years | 3 - Expert |
System Administration experience of Microsoft Exchange 2013 and Blackberry Servers | Required | 5 | Years | 2 - Proficient |
Administration of Mobile Device Management application (Air WATCH) | Desired | 5 | Years | 3 - Expert |
Strong analytical/problem solving skills | Required | 5 | Years | 3 - Expert |
Troubleshoot OWA issue, Outlook Anywhere issue, ActiveSync issue | Required | 5 | Years | 3 - Expert |
