Job Seekers, Please send resumes to resumes@hireitpeople.com
Complete Description:
This position is housed under the Department of Human Services (DHS) supporting the implementation of the DC Access System (DCAS). The department is looking for a Training and Change management lead with background in project management with a particular focus with IT Project/System Implementation/Integration.
This role requires the contractor to help with case worker (staff) readiness. Manage readiness of staff at (5) service centers and outstation locations. This candidate will perform organizational change work such as staff readiness from Technology; People (employees); and Resource perspectives. Work closely with other team members, coordinate system power users (champion staff who help other member), and ensure Internal/External consistency.
This position will report to the OCM program manager.
Behavior Characteristics:
Analytical; Strong Communication Skills; Driven; Adaptable
Skills:
Skill | Required / Desired | Amount | of Experience | Expertise Rating |
Exp. in Information Tech Project management and analytical skills on a mid-large scale IT project with a particular focus on the Change Management | Required | 10 | Years | 3 - Expert |
Exp. in Business Process Design and analytical skills | Required | 6 | Years | 3 - Expert |
Proven ability to design and execute communication plans and work with internal and external staff in a diverse multi-tiered environment | Required | 5 | Years | 3 - Expert |
Exp. in efficiently utilizing the Microsoft Office suite, especially (Power Point, Excel, Word; Visio) | Required | 4 | Years | 3 - Expert |
Exp.working on an IT project or a COTS package implementation | Required | 2 | Years | 2 - Proficient |
Exp. operating in a Health Care related IT System | Required | 2 | Years | 2 - Proficient |
Exp. using project tracking tools such as Jira and Sharepoint | Highly desired | 2 | Years | 2 - Proficient |
Cúram software knowledge for Health Care Programs | Nice to have | 1 | Years | 2 - Proficient |
Excellent communication skills (Written & Verbal) and time-management ability | Highly desired | 3 | Years | 3 - Expert |
Exp.communicating complex & detailed technology and system issues to the system users and individuals not familiar with the IT design and terminology | Required | 4 | Years | 3 - Expert |