Skill Set

IVR Test

Work Location

Washington DC

Special Instructions

NA

Job Description

• IVR development/ Test & validation and Automation 

• CISCO Voice platform- UCC, CVP, ICM , CTI and Agent desktop. Application development, 

• QA - Automation experience in CYARA Replay and Agent Automation. 

• Rich experience in CTI - softphone Automation. 

• Test and validation, 

• Automation skills, experience in tools - CYARA/ Hammer etc