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Short Description: We will need a total of 6 desktop resources but we are staffing for two separate projects. Project one will involve installs at the Children's hospital and project 2 will require basic desktop skills. Please read carefully.
Complete Description: Position Type 1: Install team for Children's Hospital 4 openings - 6 months.
Install equipment for the new UIHC Children’s Hospital before the end of October. Resource will need a technical background but will report to a lead. Install instructions will be provided - Desktops, laptops, printers, AV equipment, and other peripheral medical devices. Basic troubleshooting required, complex issues will be escalated to a lead.
Duties:Hardware installation of desktop workstations and laptops in a large Enterprise Domain environmentImage new Dell/Cybernet workstation with Windows 7 64-Bit Professional via SCCM OSDA/V system testingMigration of user profile dataCable ManagementSoftware deployment via SCCM packages and manual installDeliver consistent IT service to our end usersEnd user onsite training for new operating system and softwareDetails tracked in IT ticketing system for billing and documentation purposes
Requirements:Windows 7Microsoft Office Suite 20131-3 years of desktop support experienceAble to lift equipment
Preferences:Health Care IT ExperienceExcellent communication skills (oral and written)Skype for Business ExperienceA/V setup/configuration Experience
Project 2: Desktop support for Univ of IA Hospitals:2 positions - 4 months
Candidate will possess basic desktop support skills: Desktop/Laptop support, Office, Outlook, Printers, network connectivity, basic Active Directory troubleshooting.
Install equipment for the new UIHC Children’s Hospital before the end of October. Resource will need a technical background but will report to a lead. Install instructions will be provided - Desktops, laptops, printers, AV equipment, and other peripheral medical devices. Basic troubleshooting required, complex issues will be escalated to a lead.
Duties:Hardware installation of desktop workstations and laptops in a large Enterprise Domain environmentImage new Dell/Cybernet workstation with Windows 7 64-Bit Professional via SCCM OSDA/V system testingMigration of user profile dataCable ManagementSoftware deployment via SCCM packages and manual installDeliver consistent IT service to our end usersEnd user onsite training for new operating system and softwareDetails tracked in IT ticketing system for billing and documentation purposes
Requirements:Windows 7Microsoft Office Suite 20131-3 years of desktop support experienceAble to lift equipment
Preferences:Health Care IT ExperienceExcellent communication skills (oral and written)Skype for Business ExperienceA/V setup/configuration Experience
Project 2: Desktop support for Univ of IA Hospitals:2 positions - 4 months
Candidate will possess basic desktop support skills: Desktop/Laptop support, Office, Outlook, Printers, network connectivity, basic Active Directory troubleshooting.
Skill | Required / Desired | Amount | of Experience |
Troubleshoot desktop and laptop issues | Required |
Troubleshoot Windows 7 issues | Required |
Provide support for MS office | Required |
Troubleshoot network connectivity issues | Required |
Troubleshoot Outlook issues | Required |
Provide user support | Required |
Experience with Hardware and Software installation | Required |
