Job ID :
Company :
NTT Data
Location :
Type :
Duration :
1 Year
Status :
Openings :
Posted :
02 Jul 2012
Job Seekers, Please send resumes to

The Technical Writer’s role is to develop written information about the organization’s computing systems that aid in their development, use, and support. Outputs include will include a range of documents to be read by both technical and non-technical personnel across all departments.


• Liaise with software development team to define and identify procedures and establish documentation needs for software development.
• Work with software developers to create Software Requirements, Concept of Operations, and Software Design Documents
• Collaborate with systems and development staff to collect and interpret technical information.
• Liaise with printers and graphic artists to plan layout, graphical elements, and formatting of documents. Ensure final documents are usable and of high quality. 

• Develop test cases and scenarios from requirements outlines in IBM ReqPro.

• Develop documentation project plans and timelines.
• Plan, design, research, write, and edit a range of documents, including user guides and manuals, technical specifications, training materials, user policies, and proposals, for both print and online media.
• Edit written documentation of development and other IT staff to create unified and consistent support documents.
• Establish, communicate, and maintain documentation standards, and provide training where required.
• Maintain currency and accuracy of all documentation. 

Formal Education & Certification
• University degree in the field of English, Communications, or Journalism. A background in technology is desirable.

• 5 + years equivalent work experience.
• Hands-on technical writing and editing experience, with specific experience in documenting information technology software and systems.
• Knowledge of information gathering, planning, and organizing methods and principles.

•Experience with creating requirements documentation required.
• Experience with Current Desktop publishing tools

• Experience with IBM Rational suite (ReqPro).
• Strong understanding of document formatting and presentation techniques.


Railroad Experience/Background is a Huge PLUS!
• Exceptional written and oral communication skills.
• Superior attention to detail.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and interviewing skills.
• Ability to conduct research into a wide range of computing issues as required.
•Ability to absorb and retain information quickly, specifically complex technical information.
• Ability to analyze Client audience and to present ideas in user-friendly language.
• Good understanding of the organization’s goals and objectives.
• Highly self motivated and directed.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.
• Experience working in a team-oriented, collaborative environment.