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Description/Comment:
In an Intel server environment, performs installation, customization and maintenance of the operating system and system software products in support of business processing requirements.
Performs system software installations, system software maintenance and product upgrades. Evaluate and integrate new operating system versions, drivers and hardware.
Tests software updates and patches.
Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
Conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability.
Perform Incident resolution, Problem Determination and Root Cause Analysis in accordance with Service Level Agreements.
Designs, develops, recommends and implements new or revised system software, utilities and automated processes as necessary.
Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.
Ensures server data integrity by evaluating, implementing and managing appropriate software and hardware solutions.
Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components. Implements appropriate levels of system security.
Provides technical expertise for system Transitions, Migrations and Consolidations. Provides technical assistance to IT support staff, including but not limited to, DBAs, Network Engineers, Application Developers, Middleware Engineers, other System Administrators, Project Managers, Change Managers and Business Development staff.
Typically, the Specialist level is a key technical resource in the design, architecture and deployment of new systems to keep the Intel server environment stable and interruptions to a minimum in standalone and multi-tiered environments.
Is very proficient in at least two Intel based related areas in addition to Specialist Core proficiencies.
Participates in the planning phase for system requirements on various projects for deployment of business functions on Intel servers.
Owns tasks for implementation of new hardware, operating systems and other required software on the systems.
The Specialist is expected to conduct, with limited support and direction, system analysis and development to keep systems current with changing technologies and work with other professional technical staff in evaluating current systems and making decisions on future development.
Provides advice, training, and 24x7 technical support to customers, users and programmers.
Acts as a technical resource / mentor for Intel Analysts and Technicians.
Proficient in both written and verbal communications.
Good project management skills.
Comprehensive troubleshooting skills.
Specialist must have all of the technical skills required for an Analyst.
Good customer facing / presentation skills.
Project management experience supporting data centers migrations and major software upgrades. Outstanding written and verbal communication skills.
Specialist must have all of the technical skills required for an Analyst. Possess significant knowledge of the Intel OS internals.
Knowledge of commonly used scripting languages for Windows (VBScript, Perl, etc.).
Acts as Intel systems architect in standalone and multi-tiered environments.
Proficient in Intel and Windows security.
Recognized expert in two or more lines of the following Intel areas:
Operating Systems: (NT, Windows 2000, Windows 2003, Linux, Novell);
Tuning: (System/Network/Database/Application); Backups: (Netbackup, Veritas, TSM, Custom); High Availability: (Clusters, Web Farms, Load Balancing); SAN: (EMC, Clarion);
Databases: (Oracle, SQL Server); Networking: (DNS, NIS, NFS, Cisco, BigIP); Security: (System/Network/Application Hardening);
Programming: (C/C++, Perl/CGI, HTML, Java/J2EE, VBScript);
Middleware: (Citrix, AD, IIS, WebSphere, WebLogic);
Complex Middleware.Start Time:12:00 AM
Additional Job Details:
Windows Server 2000/2003/2008 Patching Builds \ Monitoring Application install \ support Active Directory Health Checks \ Monitoring VMware Server migrations Server builds Audit remediation Optional Email Lotus Notes Administration Spam filtering Mail Archiving (EmailXtender) Blackberry Enterprise Server Mail Encryption
Certificates: MCSE 2003
