SUMMARY:

• Over 8 years of IT experience with in Analysis, Object Oriented Design, Development and Implementation of Web Applications and Windows Applications using various Microsoft technologies.
• 4+ yrs of experience in implementation and customization of Microsoft Dynamics CRM 2015, 2013, 2011 and 4.0 using C#, ASP.NET, HTML, JavaScript, XML, and SQL Server.
• Experience in setting up Microsoft dynamics CRM environments (Both On - Premise and Online) and demonstrate them to potential prospects.
• Experience in integration of MSCRM with internal and external third-party/ enterprise level applications.
• Microsoft Dynamics CRM Customization (Plug-in, workflow, data migration, and new web forms, Entity, Sitemap & Ribbon Customizations) to cater business needs of customer.
• Experience in using Microsoft Dynamics CRM SDK, CRM for Outlook (Online/Offline), Data Migration Tools, and Scribe etc.
• Experienced in performing administrator tasks like backup, restore, maintenance of databases, creating security roles, sharing of records across teams etc.
• Experience in developing reports using SQL Server Reporting Service (SSRS)
• Analyzing and translating business requirements to Microsoft Dynamics CRM Functions, Solution Designing, Documentation, Implementation, Development and supporting business solution.
• In-depth practical knowledge of all modules and features of Microsoft Dynamics CRM 2015, 2013, 2011 and 4.0 versions
• Experience in installation, configuration, administration and customization of the Microsoft SharePoint Server 2010.
• Implement code version maintenance/tracking using Microsoft Team Foundation Server (TFS).
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Experience working in Agile environment and participating in Agile ceremonies - Sprint Planning, Sprint Commitment, Daily stand-up, Continuous Release planning, Sprint
• Proven ability to analyze problems, root causes and develop innovative solutions to business challenges and streamlining operations.

TECHNICAL SKILLS:

Microsoft Technologies: .NET Framework 2.0/3.0/3.5/4.0, ASP.NET, ADO.NET, Web Services, WCF,WPF, WSDL, SOAP, LINQWeb Technologies: HTML, JavaScript, VBScript, XML, CSS, AJAX, REST, SOAP, WSDLLanguages: C#, VB.Net, C, C++, T-SQL, PL/SQL

Database: SQL Server 2012/2010/2008/2005, Oracle 11g/10g

Development Tools: MS Visual Studio 2013/2010/2008/2005, Adobe Dreamweaver, Adobe Flash,Adobe Photoshop, MS Visio, IBM Rational Rose and Microsoft Testing Tools

Version Controller: Team Foundation Server (TFS), Tortoise SVN

Reporting Tools: SQL Server Reporting Services (SSRS)

Web Servers: Internet Information Services (IIS) 7.5/7.0

Operating System: Windows XP, Windows 7, Windows Server, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Harrisburg, PA

Dynamics CRM Consultant

Responsibilities:

• Customized MS Dynamics CRM 2016 application based on the business requirement.
• Involved in the migration of data from the existing Legacy DB to CRM 2016.
• Involved in requirements gathering, analysis, project planning and resolving.
• Created Organizations, Business units, Teams and their relationships.
• Created Custom Entities, Custom attributes for individual business units, in MS Dynamics CRM 2013, per their business process.
• Migrated & Integrated Microsoft Dynamics AX w\MSCRM System for entities like Products, Customers, Contacts, Sales Orders, Invoices using third party software(s) like KingswaySoft
• Configured and customized CRM using web based administration tools (form layout, workflow design, Web Resource, Iframe and view creation, etc.
• Used Pre and Post Images during Plugin Execution Phases for various complex Plugins
• Used Plugin to throw custom Business Process Flows errors to cancel user transaction Extensive experience in developing Custom Plugins using Plugin Context, Organization Context, RetrieveMultiple, Retrieve, Associate, Disassociate
• Extensively used CRMSDK to perform operations on CRM Entities.
• Working with API in .Net Framework.
• Experience with technical and functional requirements.
• Working knowledge of XML, SQL, SSRS and SQL Server.
• Developed plugins and custom workflow activities.
• Implemented Caching, Session State, Cookie Management, view state, POST and GET techniques.
• Work on improving and customizing the current CRM instance by use of custom plug-ins, web services, and web forms.
• Help to in corporate existing legacy applications into a central Microsoft Dynamics CRM system
• Used Test Driven Development (TDD).
• Used Advanced Find feature of MS Dynamics CRM 2016 and created multiple views of System entities.
• Used Ribbon Workbench to create custom buttons and used JavaScript to define their actions.
• Given support and involved in maintenance process.
• Customized Dashboards based on the custom reports and charts (requirements) created
• Used Visual studio test project and accomplished unit testing including both automated and manual testing.

Environment: Microsoft Dynamics CRM 2016, Microsoft Database Management Studio, KingswaySoft, Visual Studio 2013.

Dynamics CRM Consultant

Responsibilities:

• Involved in data cleanup & fixing of the organization’s historical data using SQL.
• Performed ETL processing for data transformations using SSIS.
• Writing Queries to retrieve selected data and also to create tables to enter data into new CRM entities.
• Structure existing data and format it for migration from Microsoft Dynamics CRM 4.0 to 2011.
• Identifying and eliminating duplicate records from database.

Environment: Microsoft Dynamics CRM 4.0, Microsoft Database Management Studio, Microsoft SQL, Visual Studio 2015.

Dynamics CRM Consultant

Responsibilities:

• Involved in development of on-cloud Microsoft Dynamics CRM 2015, VS 2012, C#, ASP.NET, Windows Services and Java script
• Creation of Dynamics CRM custom entities, create multiple forms (security based) on entities, add custom JavaScript for on-form events, and add web resources, navigation links to achieve the business requirements.
• Creation of plugins, workflows on appropriate entity events as per business requirement
• Developed Windows Service code to automate record creation in Dynamics CRM 2015
• Performed administrator tasks like maintenance of databases, creating security roles, sharing of records across teams etc.
• Development of web application to assist Dynamics CRM 2015 to collect customer data
• Analyze the system impacts and risks due to extensive customization to achieve new requirement

Environment: Microsoft Dynamics CRM 2015, Microsoft Dynamics CRM 2015 SDK Version, C#.net, Visual Studio 2012,Windows Services, MS Sql Server 2008, IIS 7.0, JavaScript 2.0, XML.

Dynamics CRM Consultant

Responsibilities:

• Involved in design and development of on-premise application using Microsoft Dynamics CRM 2013, SDK, Java script, VS 2012,C#, ASP.NET and Microsoft SQL Server 2012.
• Analyze functional capabilities and limitations of out of box application and make wise decisions to reduce amount of custom code developed.
• Assist in Upgrade/Migration from CRM 2011 to 2013.
• Experienced in coaching/mentoring the team and helped removing impediments, also helped in conducting meetings, reviews, walkthroughs, and customer interviews.
• Determine and discuss system impacts and possible risks due to changes made to achieve new requirements.
• Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
• Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
• Create plugins on appropriate entity events, workflows and dialogs to achieve business functionality.
• Performed administrator tasks like backup, restore, maintenance of databases, creating security roles, sharing of records across teams etc.
• Developed custom SSRS reports in Sql server 2012 for CRM 2013 to supply the business with needed information for strategic decisions.

Environment: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2013 SDK Version 6.0.0. C#.net, Visual Studio 2012, MS Sql Server 2008, IIS 7.0, JavaScript 2.0, XML, Knockout JS and JQuery.

Dynamics CRM Consultant/Admin

Responsibilities:

• Ensure that CRM application meets corporate objectives, fulfill end-user requirements, and identify and resolve business requirements issues.
• Requirement gathering, analysis and project planning.
• Customization of application, creating functional requirement documents, Functional design documents, Data Mapping Documents and Training Manuals.
• Designed several custom dashboards with various degrees of complex visualizations using charts and reports.
• Administer System, establish user security, and optimize configuration. Administrator for Microsoft Dynamics CRM 2013
• Involved in integrating User Identity between applications/directories and SaaS application SharePoint.
• Collaborate with other developers, and system owners in the testing of new CRM programs and applications.
• Work with Development Team to create and maintain data integration and also Document management with SharePoint Integration.

Environment: Microsoft Dynamic 2011, 2013, Visual Studio 2013, Microsoft SQL Server 2008 R2/2012, Fetch XML, JSON, JavaScript, Microsoft Office, MS Project, SharePoint 2013.

Dynamics CRM Analyst

Responsibilities:

• Advising customers on best practices for MS Dynamics CRM processes, user interface, and architecture.
• Orchestrated and conducted Microsoft CRM Modeling Sessions with users and leading in design and review sessions with technical and business team members.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed.
• Writing specifications for customizations and system integrations.
• Applications development in Microsoft Dynamics CRM 4.0, 2011, SharePoint and SQL Server 2008 R2.
• Proficiency in project management, team foundation server, configuration management.
• Involved in the design, data model, and upgrade assessment for migration of CRM 4.0 to Dynamics CRM 2011.
• Designing and integrating business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
• Involved in creation of new organization, costumed entities, sitemaps, user controls and data import from other external mainframe systems.
• Created Users, costumed security roles, privileges/rights to roles. Created users, territories, teams, assigning and sharing of records.
• Building the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
• Creating SSRS reports for sales and financial data using joins and Pivot Tables.

Environment: Microsoft Dynamics CRM 4.0, MS Dynamics CRM SDK, C#.Net, Asp.net 3.5, Visual Studio 2010, MS Outlook, IIS 7.0, JavaScript, XML, Team Foundation Server 2010, SQL Server 2008, SSRS.

.NET Developer

Responsibilities:

• Played a crucial role in developing MVC2 application.
• Extensively used Jquery, Ajax and JSon Objects.
• Executed the automated test scenarios to test the functionality of the web application using N-Unit.
• Used object oriented programming concepts like interfaces, inheritance.
• Used LINQ statements to retrieve the data from the database.
• Interacted with the client to understand and analyze the required changes.
• Involved in writing the stored procedures, functions, triggers to implement the functionality of the application during automation of test scripts.
• Used Windows services for the automatic pick up of .CSV files.
• Used ADO.Net to perform the Create, Retrieve, Update, Delete operations on the database
• Involved in unit testing and Regression testing, bug tracking and defect management.
• Developed and designed components using ADO.NET, C# and Multi-Threading.
• Used MS Team Foundation Server for managing the release of projects and Testing.

Environment: C#, ADO.NET Visual Studio 2008, MVC2, Jquery, AJAX, JSON, Visual C#, Entity Framework, SQL Server 2005, XML, LINQ, NUnit, RhinoMock, Team Foundation Server.

.Net Developer

Responsibilities:

• Responsible for developing the Logic using C#.NET.
• Developed data services using ADO.NET Objects like Data Sets, Data Adapters, and Data Readers.
• Developed SQL queries, stored procedures and triggers to handle the business rules and data integrity.
• Used ADO.NET for database connectivity on SQL server Database 2005.
• Modified/Created a front-end using C#.NET2.0 Framework to handle additional data sources.
• Created Tables, Views and Stored Procedures in SQL Server 2005
• Used ASP.NET to create pages for reporting
• Configured the VS.NET environment, IIS Server 6.0
• Used ADO.NET objects to retrieve and update data to the database.
• Created ASP.NET web pages that provide new features and enhanced user experience.
• Used C#.NET to write server-side code for the user interfaces
• Designed and developed rich User Interfaces using C#.NET
• Used various caching methodologies to improve performance
• Involved in production support for the application
• Unit testing of all developed pages and modules
• Visual Source safe has been used for all the source code maintenance among the whole team members.
• Interacting with development team to maintain mutual understanding of basic functionality of the system.
• Validating and Analyzing Test results.

Environment: .NET Framework 1.1, 2.0 Visual Studio 2005, C#.NET, ADO.NET, Visual Source Safe, Sql server 2005, Windows 2000/2003/XP