SUMMARY:

• Over 8 years of IT experience in developing Client/Server Applications and business solutions using Microsoft.NET Technologies, Microsoft Dynamics CRM and SQL Server.
• Over 4 years of experience as MS Dynamics CRM Developer/Technical Consultant on Dynamics CRM 2016, 2015, 2013, 2011 and 4.0.
• Expertise in customization of Entity, Views, Web resources, Ribbons, Dashboards, Charts, Business Rules and Business Process Flows.
• Expertise in designing, developing and deploying CRM/XRM application to meet business process flow in Sales, Marketing, Customer Service Support, using CRM SDK and C#.NET.
• Expertise in developing and deploying plug - ins, custom workflow activities and java script extensions for MS CRM.
• Experience in Microsoft Dynamics CRM Data integration, import/export of data using SSIS and custom application development.
• Experience in client side development using HTML, CSS, JavaScript, jQuery JSON, ODATA and AJAX.
• Expertise in customization, configuration and integration of MS CRM with outlook, SharePoint, internal and external applications.
• Have good experience of SSRS, SSIS, Cristal Reports and, Power BI Reports dashboards with various degrees of complex visualizations using charts and SSRS.
• Expertise in developing windows applications, web applications, windows services and web services in Microsoft Visual Studio using .NET technologies.
• Experience in translating requirements into solutions with proper dependencies and preparing strategic development plan in MS CRM.
• Experience developing client relations, providing end user training, innovative technical solutions, and conducting software demonstrations.
• Experience in agile and scrum methodologies along with project management systems.
• Excellent communication, analytical and interpersonal skills.
• Quick learner and adaptive to new and challenging technological environments.
• Proven ability to analyze problems, root causes and develop innovative solutions to business challenges and streamlining operations.

TECHNICAL SKILLS:

Microsoft Dynamics: CRM 2015, 2013, 2011 and 4.0HTML, CSS, Java Script, jQuery, XML, REST, SOAP, WSDL

MS Visual Studio: 2010 & 2012, Eclipse, MS officeC#.NET, ASP.NET, MVC, VB.NET, Core JavaSSRS, Cristal Reports 10/11, Microsoft Power BI

MS SQL: Server, Oracle 11g/10g

WORK EXPERIENCE:

Confidential, Torrance, CA

Microsoft Dynamics CRM Developer

Responsibilities:

• Worked on both technical and business elements of software development, integration, and implementation of Application.
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM Online 2016, based on their business process.
• Created custom ASP.NET pages and configured forms and views for new modules to be added to MS Dynamics CRM system.
• Built web pages that are more user-interactive using jQuery plugins, Java Script.
• Troubleshooting and coordinated deployment between different environments with other teams .NET, SQL server, SharePoint, JavaScript, HTML5, jQuery, Power BI and Active Directory.
• Develop and code HTML templates for Marketo.
• Upgrading Microsoft Dynamics CRM 2013 to 2015.
• Provide technical guidance to the team and participated in several sessions of code review.
• Implemented organizations, business units, groups and their relationships.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Created custom dashboard, created custom Ribbon buttons and configured sitemap using Pragma toolkit.
• Migration of data from Excel source to CRM using SSIS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
• Integrated with SSRS to support reporting, data analysis, and business planning.
• Involved in design and development of integrated solutions of Microsoft Dynamics CRM with the web portal using WCF services and ASP.Net.
• Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Developed plug-ins to synchronize/update payment details to CRM system.
• Used User Profile Management to reduce the strain on valuable resources inside organization.
• Have extracted data from ETL source and converted into information using BI.
• Used Scribe to implement the instructions the user defined in the cloud and report results back to the cloud.
• Created SSIS packages for different data loading operations for many applications.
• Worked on Microsoft Azure.
• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2015.
• Worked on setting up relationship between System & Custom entities.
• Used extensively jQuery & JavaScript for client side validations and access data within the HTML controls. j
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2015 system.
• Installed and configured MS Dynamics CRM 2015 system for development and testing, configured server instance, created organizations.
• Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities.
• Used JavaScript for client side validation and design of the web site to suit other browsers.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Created the Dashboard front end using HTML5, CSS3, J Query, Boot Strap techniques.
• Extensively used User interface controls which use jQuery to validate client side validation.
• Document management with SharePoint integration.
• Maintained version control during solution import and export using SVN.
• Active participate in the weekly status meetings, SPRINT meeting and business requirement walk though meetings.
• Have worked with onshore and offshore team members.

Environment: Microsoft Dynamics CRM 2015, Visual Studio 2013, ASP.NET, C#, JavaScript, jQuery, HTML5, CSS3, jQuery, XML, SSRS, SQL Server 2008/2012, T-SQL, IIS 8.0,

Microsoft Dynamics CRM Developer

Responsibilities:

• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2015 system.
• Customized MS Dynamics CRM Online 2015 application based on the business requirement.
• Involved in creation of New organization, Business units, custom entities, fields.
• Involved in customizing Sitemaps, UI and used Ribbon Work Bench.
• Customized and maintained cases, queues and affected software's under case management.
• Customized stages as per the business process flow in case management.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Integrated Custom WCF Service with other applications.
• Created Managed and Unmanaged solutions in CRM 2015 and migrated them across various environments.
• Developed plug-ins for synchronization of data between two entities.
• Created Users, teams, custom security roles, privileges/rights to roles, assigning and sharing of records.
• Successfully rolled out CRM 2013 to use CRM with Google Chrome as a significant update to the highly-customized Case Management System.
• Developed Java Scripts for entities in response to client side events on the entity forms.
• Developed Custom reports using Microsoft reporting services (SSRS) and Power BI Reports and hosted them on SharePoint online version.
• Created and maintained documentation and conducted end user training while implementing and supporting CRM system.
• Created CRM forms, views, dashboards as well as workflows based on the customer needs.
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
• Maintained version control during solution import and export using SVN.

Environment: Microsoft Dynamics CRM 2015, Visual Studio 2008/2010, ASP.NET, C#, JavaScript, XML, SSRS, SQL Server 2008/2012, HTML5, CSS3, jQuery

Microsoft Dynamics CRM Developer

Responsibilities:

• Involved in gathering client requirements and business process, development, testing and deployment of MS Dynamics CRM 2013.
• Customized Entities, forms, ribbons, business rules, business process flows
• Involved in developing and deploying Plugins, Workflows, Custom workflows and actions.
• Migration of data from Excel source to CRM using SSIS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
• Created SSIS packages for different data loading operations for many applications.
• Integrated with SSRS to support reporting, data analysis, and business planning.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Integrated Custom WCF Service with other applications.
• Imported contacts from existing application into MS Dynamics CRM 2013 using the WCF service.
• Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2013 system.
• Installed and configured MS Dynamics CRM 2013 system for development and testing, configured server instance, created organizations.
• Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities.
• Used JavaScript for client side validation and design of the web site to suit other browsers.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
• Created user defined functions, Stored Procedures and Views using SQL Server 2012.

Environment: Microsoft Dynamics CRM 2013, Visual Studio 2012, ASP.NET, C#, JavaScript, XML, SSRS, SQL.

Microsoft Dynamics CRM Developer

Responsibilities:

• Involved in functional analysis, design documentation, requirement gathering and development.
• Analyzed the client's business process and collected requirements from the client.
• Managed and rationalized service cases, sales literature, defined workflows and resolution activities.
• Involved in development of out-of-box workflows and custom workflows for CRM 2011 based on user needs.
• Worked on supporting the Microsoft Dynamics CRM 2011/2013 production environment and resolving the issues for CRM production environment.
• Involved in migration of the current Microsoft Dynamics CRM 2011 version to the CRM 2013 version.
• Used excel templates for data imports to and from Dynamics CRM.
• Worked on querying SQL 2008 database for customer production issue resolutions.
• Developed dynamics reports using Microsoft Dynamics CRM reporting interface and SSRS (SQL 2008 R2 engine) deployed it on the CRM that were used in the application depending on roles.
• Worked on dashboards in Microsoft Dynamics CRM 2011. Surveyed variety of users to develop customized dashboards based on their security roles.
• Create plugins on appropriate entity events, workflows and dialogs to achieve business functionality.
• Performed administrator tasks like backup, restore, maintenance of databases, creating security roles, sharing of records across teams etc.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Provide necessary assistance for packaging / deployment of application into QA and production environment.

Environment: Microsoft Dynamics CRM 2011/2013, Visual Studio 2008/2010, ASP.NET, C#, JavaScript, XML, SSRS, SQL Server 2008/2012.

Dot Net Developer

Responsibilities:

• Implemented technologies like HTML, Java Script and AJAX for rich UI experience.
• Performed Forms Based Authentication and ensured Role Based Authorization.
• Used CSS to obtain the uniformity throughout the application
• Created Charts using ASP.NET Chart Controls.
• Written SQL Queries, Stored Procedures and Triggers for data Retrieval and data Insertion.
• Developed and used User controls and Custom controls in the application.
• Extensively used Web controls such as Grid view and Data list to populate the records for presentation layer
• Implemented Server Side and Client Side validation modules using Validation Controls and JavaScript.
• Extensively used Data Adapter and Dataset to access database.
• Involved in Documentation, Unit Testing and Integration Testing
• Participated in meetings with Business users and with other project teams to ensure that the volatile business requirements reflect in the project development.

Environment: Visual Studio .NET 2008, .NET Framework 3.5, ASP.NET 3.5, C#, ADO.NET, AJAX, JavaScript, CSS, Cristal Reports, XML, SQL Server 2008.

Dot Net Developer

Responsibilities:

• Responsible for Analysis, Design and Development.
• Worked closely with requirements and business users.
• Database design, preparing entity relations diagrams, UML case diagrams using Visio tool.
• Designed and Developed C# .NET code for the project.
• Designed and developed front-end windows applications using C#.
• Developed the Applications Using WinForms.
• Created classes and core modules in C# for implementing business layer.
• Implemented object oriented programming concepts in C#.
• Used data grid to view the data on the front-end UI.
• Used Form Based Authentication for the Application as a .NET Security measure by providing a login page.
• Developed application and worked with Ado.net, Data Grid, and Data Set.
• Fixed bugs in the application at the business logic level and created Unit Test cases for the same.

Environment: ASP.NET, C#.NET, Visual SourceSafe 6.0, WinForms, OOAD, ADO.NET, COM/COM+, JavaScript, VB, IIS, SQL server2000, SOAP, Crystal Reports 9.0, Web Services, XML, XSL, Visual Interdev 6.0, Windows 2000.