SUMMARY:

• A results oriented global software development management professional with 11 years building commercial solutions. Possess an agile and extremely open communications approach to working with team members that fosters a high degree of collaboration amongst teams at all levels.
• Right - sized philosophy when formalizing the level of process needed to delivery results.
• Challenge the business to provide the appropriate mix of institutional, market and customer knowledge within the software systems.
• Only adopt those technologies and development tools that are of high value in terms of meeting business goals and objectives based on tangible and accurate requirements.
• Products produced for eCommerce commercialization must provide reliable, repeatable, predicable, sustainable, and scalable services that produce a substantial return on investment.
• Strong commitment to a Predictive Services Approach versus a Transactional Adequacy Approach.

CORE COMPETENCIES:

• Strategic Product Planning
• Revenue and Productivity Improvements
• Product Analysis and Requirements Gathering
• Product and Project Management - PMI, PMP, PMLC, SDLC
• Agile and SCRUM Methodologies
• Compliance, Security & Risk Mgmt. - ITIL, ISO, SOX, HIPPA
• Product and Project Budget Management
• Strategic Product Resource Sourcing
• Technology Information Security
• Application Architecture and Development Management
• Enterprise Architecture Framework
• Technology Maintenance, Support & Training
• Cloud Architectures
• Change Management

TECHNICAL SKILLS:

Collaboration, CRM, Social Development: .NET Framework, Tableau, C#, C++, SharePoint, SQL Server, MySQL, PostgreSQL, Onyx, REST, SOA, SOAP, Microsoft Dynamics CRM, Exchange Active Directory, Microsoft Dynamics AX, Java, Microsoft Dynamics Great Plains

Business Intelligence, Analytics, Big Data: WCF, WF, TFS, Microsoft BI Stack

Web Development: .NET Web API, ASP.NET, TIBCO Spotfire, JavaScript, Azure Service Bus, CSS, CSS 3, Azure Cloud Services, HTML, HTML 5

PROFESSIONAL EXPERIENCE:

Confidential

Enterprise architect (Principal)

Responsibilities:

• Leading large scale technology initiatives such as
• Redesign the technology operating model (TOM) for the organization
• Key internal and external integration initiatives
• Acquisition planning, technology stack and data migration
• Cloud deployment and migration
• New POS system design and deployment company wide
• International expansions (Canada stores)
• Business Intelligence and decision making support
• Labor planning & scheduling solutions

Confidential

Applications Architect Manager

Responsibilities:

• Restructured and managed the change of ChemPoint’s client engagement strategy and off-shore/outsourcing partners.
• Spearheaded the “ChemPoint owns its intellectual property” strategy and led partners through successful implementation which resulted in the end of 10 years of high costs, redundant and fragmented development and maintenance environment. After 2 years of deploying this strategy, development cost was reduced by 50% and maintenance cost by 67%.
• Developed and instilled a performance management culture through goal setting and establishing qualitative and quantitative assessment of performance utilizing best practices, lessons learned, KRAs and KPIs.
• Designed, recruited and led self-sustaining software development teams of architects, developers, testers, program managers, database designers and administrators, business analysts and technical writers to collectively design, implement, and support business solution and scalable technologies to support global business growth, reduce cost and increase productivity.
• Implemented vendor management strategy through establishing strategic process and robust vendor management policies for cost optimization and operational excellence.
• Revamped a new technology environment for strategic software applications delivery with the creation of a robust application architecture, implementation and QA framework.
• Stabilized and restructured the technology environment results:
• Reduction of technical issues by 67% and improved business uptime of 30%.
• Improved technology department’s capabilities and service levels.
• Partnered with business units to develop and implement a complete SDLC methodology that is fully integrated with business divisions and the PMO.
• Led technology governance practices of policies, procedures and documentation to support efficient technology operating environment, manage technology risks and insure SOX compliance.
• Championed the technical initiative to replace the existing Enterprise Resource Planning system (MS-Dynamics GP) in support of ambitious business international growth plan and led the execution of the required engagement and evaluation of core ERP solution providers including SAP, Epicor and Microsoft Dynamics AX.
• Leadership of technology initiatives and deployments:
• Upgrade MS-Dynamics Great Plains to the latest version (2013).
• Upgrade SQL-Server to the latest version 2012.
• Implemented SQL-Server 2012 Always On technology to establish business continuity and disaster recovery operations.
• Phased out Visual Source Safe as a source code repository and replace it with TFS.
• Implemented MS-Dynamics CRM as a companywide CRM.
• Spearheaded the technical evaluation and designing a roadmap for deploying MS-Dynamics Axapta to replace GP.
• Led the technical evaluation, of multiple Supply Chain and Demand Planning BI applications that ended with selecting, implementing Logility (demand Planning Software)
• Led the design and implementation and the successful deployment of multiple large scale enterprise applications with total budget of $5.2M/year.
• Partnered with the heads of business department to design, develop and implement.
• Technology roadmap to enable/support global growth in EMEA & APAC
• Technology roadmap for a companywide business intelligence including optimizing the supply chain, optimizing inventory and spot profitable sales opportunities.

Confidential

Senior Software Design Engineer and Team Lead

Responsibilities:

• Principle architect and designer of the Content Relevancy Engine.
• Extended the Content-Relevancy engine functionality to include graphics and video contents.
• Senior member of the architecture and design team of an MSNBC venture to commercialize the publishing platform.
• Senior member of the architectural committee advisor to establish guidelines and evaluations of technology processes and initiatives.
• Coached an off-shore QA team (in China) on trouble shooting performance bottlenecks and site availability optimization.
• Led the initiative to upgrade msnbc.com code base to .NET Framework 3.5.
• Designed a platform to automatically build and deploy msnbc.com as whole or individual server roles to maintain 0% downtime across the server farm.

Confidential

Technical Lead

Responsibilities:

• Built the software development team for the company and worked as a technical advisor to different company divisions.
• Designed and implemented an integration layer and communication protocols to connect this application to external enterprise applications, such as Time Matters and Microsoft Great Plains. Implemented complete programs in the system utilizing wide varieties of .NET libraries such as ADO.NET, Web Clients, XML/XSLT, Windows Services and Windows Forms with C# being the major development language.
• Designed and implemented a complete database (schema, sprocs, functions, etc.) as well as a front-end and middle-tier for a major new line of business.
• Designed, implemented and executed the business processes and the software required for the migration of multi terabytes of external data into the new database. The migration included analysis of the historical data, development of the necessary C# programs and Windows forms to do the migration and data transformation as well as developing all the SQL-Server 2005 objects (sprocs, functions, views, etc.) to support the migration.
• Provided technical leadership to the software development team for the whole SDLS.
• Worked across engineering, business and legal department to ensure delivering a high quality product that meets our business needs.

Confidential

Senior Software Design Engineer

Responsibilities:

• Senior member of the architectural committee. Led software development and QA teams to implement an online portal to the current loan origination system licensed to strategic partners and clients.
• Successfully designed and implemented a major re-factoring project targeting Countrywide’s main mortgage application.
• Designed and launched developer-training courses to promote code reuse that resulted in the reduction of millions of dollars in development hours.
• Implemented a re-structure to our branch support levels by adding a smart layer to the application’s error handler that significantly improved servicing processes for bankers in branches across the country.
• Reduced support calls by 35% and tier 1 support cost by $450K/month.
• Key member of a team that designed the SDLC management application for the company. Participated in managing the implementation and testing efforts with a Chinese offshore team.
• Coordinated with QA, SA, BA and Release departments and delivered 12 successful releases impacted 1200 branches nationwide.

Confidential

Senior Software Engineer

Responsibilities:

• Evaluated business performance issues and systems operations within 30 days and within 90 days developed a technology/business plan to resolve serious performance problems.
• Successfully led and coordinated a large team of developers through a re-architecting initiative with design goals of separating the business logic from the GUI and encapsulate it in business objects that can be instantiated using Win/Web front end.
• Successfully facilitated the execution and long-term partnership with Advanced Wireless Ltd, Dubai (United Arab Emirates) by working as a cultural liaison.
• Collaborated with AT&T Wireless during the design phase of a confidential business model utilizing GSM wireless technology and targeting the Caribbean market.
• Re-designed and led the implementation of a new modern GUI interface to simplify and improve user experience.

Confidential

Senior Software Engineer and Manager

Responsibilities:

• Led the design and implementation of a new automated remittance processing and data logging system to improve manual payment processing which simplified business processes and increasing value to the customer.
• Managed a $1.3 million dollar annual budget delivering technology solutions on time and under budget.
• Successfully managed multiple development teams (Web, Database, Embedded and User Interface) for an efficient delivery of technologies to our business partners and customers.
• Selected and developed strategic partnerships with vendors for third party technologies such as voice, handwriting and finger print recognition modules as well as wide varieties of hardware such as bar code scanners, image capturing modules, endorsers and sorters.
• Developed PCI compliance technologies, procedures and reporting.

Confidential

Lead Software Engineer

Responsibilities:

• Led design and development for a manufacturing module that provides clients with the most profitable production scenarios based upon sales.
• Successfully implemented this solution with all our clients integrating with multiple software subsystems such as detailed capacity requirements planning, shop floor control, input/output control, work-in-process (WIP) accounting, and standard and actual costing systems.
• Improved communications and reduced operating expenses by establishing coordinated development, testing and deployment efforts between our offices in Cairo, New York, London and India.